Key Account Manager

Base pay range $70,000 - $100,000 per year About the team Our Enterprise Key Account Management team is a driven group of problem solvers who thrive on supporting large media clients and helping them navigate complex ad‑tech challenges. Working across ad serving, SSP, DSP, and curation, we ensure clients get the most value from our platform and drive long‑term growth. We strengthen account relationships, increase platform adoption, and lead upsell and cross‑sell opportunities. Close collaboration with Supply and Demand Sales, TechOps, and Product guarantees that our clients receive strategic guidance and a seamless experience. Role is 50% remote; candidates must be able to work in the NYC office. Day to Day Manage a portfolio of enterprise publisher and platform accounts across ad serving, SSP, DSP, and curation Serve as the primary point of contact, owning all strategic and operational communication Analyze performance, revenue trends, and technical signals to deliver clear, actionable insights Lead onboarding and ensure timely, high‑quality activation of new integrations or product features Prepare and deliver Quarterly Business Reviews and forward‑looking recommendations Identify opportunities to expand usage, drive adoption, and introduce new products or capabilities Coordinate with Supply/Demand Sales, Product, TechOps, and Analytics to address issues and unlock new value Manage escalations with clarity and urgency, ensuring strong client satisfaction and continuity Who you are Minimum of 3 years of client services experience (mid‑senior level) Hands‑on experience working within an ad serving, SSP, or other programmatic platforms Analytically focused with the ability to make key decisions based on data Enthusiastic about developing and fostering relationships and enjoying interpersonal interactions Ability to manage high‑volume client requests effectively Resourceful, diligent, and goal‑oriented Inquisitive learner, critical thinker, and eager to apply analytical skills Enthusiastic about working in a diverse and supportive team environment Growth Expectations During your first month, gain a full understanding of our products and team operations After three months, become a trusted Key Account Manager to our clients, owning an omnichannel account list In six months, handle complex issues easily and establish strong client relationships while driving performance and innovation About Equativ Equativ is a leading independent ad platform that brings scale and simplicity to digital advertising. Following its recent merger with Sharethrough and the acquisition of Kamino Retail, advertisers, media owners, and technology partners rely on Equativ’s advanced SSP, curation, and retail media services to achieve maximum business outcomes. With a focus on privacy‑first programmatic video, CTV, and data‑driven solutions, Equativ enables our clients to activate across the digital ecosystem while protecting consumer privacy. The company’s global expertise is supported by a team of over 750 employees across 19 countries. As a proud recipient of the HappyIndex@Work label, we are committed to providing a dynamic, flexible workplace where employees thrive, grow, and excel both professionally and personally. Come and lead the charge with us in building a transparent ecosystem based on quality! Equativ is an equal opportunity employer. Equal access to employment, services, and programs are available to everyone, regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. If you require reasonable accommodation throughout the application and/or interview process, please contact the recruitment team at ta-team@equativ.com. Base + Quarterly incentives. #J-18808-Ljbffr