
Assistant Leasing & Marketing Manager
Campus Apartments, Richmond, VA, United States
Overview Assistant Leasing & Marketing Manager at Campus Apartments. Enthusiastic, outgoing leasing and marketing professional wanted. Campus Apartments has focused on providing housing for college students since 1958. The Assistant Leasing & Marketing Manager reports to the General Manager. This position is responsible for assisting with the day-to-day operations of the property to ensure customer satisfaction, fiscal stability and good physical condition.
Responsibilities Assist with leasing to maintain high occupancy and manage renewal offers, responses, and property availability
Maintain accurate availability records compatible with the lease renewal report
Approve, enter and present rental applications to the General Manager for execution
Manage property licenses and renewal processes by liaison with legal counsel and the City
Assist with the check-out process to ensure final account statements; accept keys and conduct inspections of vacated units
Ensure leases and resident check-ins are accurate and efficient
Investigate and respond to resident concerns/complaints in a timely manner, reporting to the General Manager
Assist in preparing weekly property performance reports
Assist in developing and implementing advertising/marketing programs and resident retention programs
Maintain courteous communication with residents, applicants, employees and vendors
Answer telephones as needed
General administrative duties such as filing and typing
Qualifications Bachelor degree or equivalent combination of education and experience
First Aid/CPR certification or willingness to obtain
Valid driver’s license and current automobile insurance (preferred)
Proficiency with Microsoft Word, Excel and Outlook; knowledge of Entrata preferred
Strong numerical and data transfer accuracy; excellent typing and record keeping
Knowledge of federal, state and local laws and ability to follow through with paperwork and deadlines
Excellent customer service and communication skills; ability to work in a fast-paced environment
Ability to think rationally and follow standardized procedures with some deviations
Employment type Full-time
Job function Sales and Management
Location Richmond, VA
Salary: $50,000.00-$60,000.00 / year
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