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Brand Manager

LHH, Milwaukee, WI, United States


Only considering candidates with Conneted Product Brand/Product Experience

We are seeking a Brand Manager with experience in connected, app‑enabled consumer products to help define, grow, and manage brands that live at the intersection of physical products, software, and digital experiences .

This role is ideal for a brand leader who understands that today’s consumer products are no longer just hardware — they are ongoing experiences powered by connectivity, mobile apps, data, and services . You will play a critical role in shaping how consumers discover, adopt, use, and stay engaged with our connected product ecosystem.

Key Responsibilities
Brand Strategy & Positioning

Own and evolve brand positioning for connected consumer products , ensuring clear articulation of both physical product value and digital/app benefits

Translate complex connectivity features (Wi‑Fi, Bluetooth, cloud, app functionality) into simple, compelling consumer messaging

Ensure brand consistency across hardware, packaging, mobile apps, onboarding flows, web, retail, and support touchpoints

Lead brand strategy for new product launches , feature releases, and software/app updates

Partner closely with Product Management, UX, Engineering, and Digital teams to align roadmap messaging with consumer value

Develop launch toolkits including positioning, messaging frameworks, naming, claims, and retail/digital assets

Connected Experience & Lifecycle Marketing

Support brand storytelling across the full connected product lifecycle :

Awareness & consideration

Ongoing engagement, upgrades, and retention

Collaborate with digital and CRM teams to influence in‑app messaging, notifications, and feature education

Consumer Insights & Performance

Use consumer insights, app analytics, and market data to inform brand decisions

Monitor brand health, adoption, engagement, and retention for connected products

Translate insights into actionable improvements in messaging, positioning, and campaigns

Cross‑Functional Leadership

Act as a brand steward across hardware, software, mobile app, and service experiences

Partner with:

UX/UI teams on brand expression within apps

Sales & Retail on connected product storytelling

Customer support on education and post‑purchase experience

Required Qualifications

5+ years of brand management or marketing experience in consumer goods

Direct experience with connected, smart, or IoT‑enabled products

Proven ability to market hardware + software + app‑based experiences

Strong understanding of the consumer journey for connected products (setup, onboarding, usage, updates)

Experience working cross‑functionally with product, digital, and technical teams

Ability to simplify and communicate technical concepts to consumer audiences

Preferred Qualifications

Experience in one or more of the following categories:

Smart home or home automation

Outdoor living or pool/spa products

Connected appliances or HVAC

Energy, water, or sustainability‑focused products

Familiarity with mobile app ecosystems (iOS/Android), SaaS‑like release cycles, or feature launches

Experience supporting DTC, retail, or omnichannel distribution

Data‑driven mindset with comfort using dashboards, app metrics, or consumer insights

What Success Looks Like

Consumers clearly understand why connectivity matters , not just that it exists

Brand messaging bridges physical product benefits with digital experiences seamlessly

Product launches feel cohesive across hardware, app, and digital channels

Increased adoption, engagement, and retention of connected product features

Strong internal alignment between brand, product, and engineering teams

Why Join Us

Work on products that combine physical design, software, and real‑world impact

Influence how consumers experience technology in their everyday lives

Collaborate with teams shaping the future of connected consumer goods

Competitive compensation, benefits, and growth opportunities

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