
Marketing Operations Coordinator
HireKayana, Madison, WI, United States
The Marketing Operations Coordinator is responsible for managing the execution layer of marketing systems, database integrity, and CRM-driven campaign operations.
This role is heavily operational — not strategic. It focuses on maintaining clean data across HubSpot and Microsoft Dynamics (D365), executing email campaigns, processing trade show leads, and ensuring timely lead routing to Sales.
The primary problem this role solves:
Ensures timely lead nurturing, maintains database integrity, and drives operational consistency to support revenue growth. The ideal candidate is detail-oriented, process-driven, CRM-experienced, and comfortable operating in a structured, collaborative remote environment with daily check-ins.
Core Responsibilities Lead Management & CRM Integrity Triage inbound marketing leads to appropriate sales team members
Maintain client/contact data across HubSpot and Microsoft Dynamics (D365)
Monitor turnover and update contact records promptly
Clean, scrub, and structure Excel lists prior to CRM imports
Maintain synchronization logic between HubSpot and Dynamics
Address bounced emails and outdated contacts quickly
Email Campaign Execution (HubSpot & Dynamics) Build and schedule email templates using provided content
Create segmented contact lists using filters, views, and Excel imports
Execute scheduled and one-time campaigns
Manage group marketing inbox responses
Coordinate with internal copywriter for assets and graphics
Ensure campaign accuracy prior to launch
Trade Show & Event List Processing Process 50–60 trade show contact lists annually
Import and structure event data into CRM systems
Ensure contacts are enrolled in nurturing campaigns
Coordinate with Sales on prioritized prospects
Maintain timeliness of post-event follow-up
Reporting & KPI Support Monitor timeliness of database updates
Track contact growth and integrity metrics
Support evolving sales funnel alignment between HubSpot and Dynamics
Identify database gaps and recommend improvements
Systems & Tools HubSpot (Email Marketing & Contact Management)
Microsoft Dynamics 365 (D365 CRM)
Microsoft Excel (Advanced proficiency required: filtering, formulas, cross-referencing)
Microsoft Teams (Primary communication tool)
Exposure to CRM integrations preferred
CRM experience is required. The learning curve must be minimal.
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