LTC Pharmacy Account Manager

Overview The ideal candidate will be responsible for maintaining and growing relationships with long-term care (LTC) facilities while also securing new partnerships. This hybrid role combines account management and business development—acting as a trusted liaison for existing clients while prospecting, selling, and onboarding new facilities to drive satisfaction, revenue growth, and market expansion. Responsibilities Client Relationship Management Serve as the primary point of contact for assigned LTC facility accounts Conduct regular meetings with administrators, Directors of Nursing (DONs), and clinical leadership to ensure satisfaction Act as a problem-solver, escalating and resolving service issues promptly Sales & Business Development Proactively identify and pursue new business opportunities across Texas Develop and execute territory-specific sales strategies targeting prospective LTC facilities Deliver presentations, demos, and proposals to highlight the pharmacy’s value proposition Assist in negotiating contracts and close new business agreements Partner with leadership to design and implement marketing strategies for growth Collaborate with clinical consultants and operations teams to ensure seamless onboarding Build and strengthen sales channel partnerships to generate qualified leads Account Retention Track account performance and proactively address risks to retention Meet or exceed annual goals Operational & Compliance Support Monitor delivery accuracy, timeliness, and overall pharmacy service levels Provide education to facility staff on pharmacy systems, processes, and troubleshooting Reporting & Analytics Maintain accurate sales activity records in HubSpot CRM Deliver account performance and pipeline reports to leadership Use financial data to strengthen proposals and demonstrate differentiators Qualifications Bachelor’s degree in Business, Healthcare Administration, Pharmacy Services, or related field (preferred) 3+ years of account management, sales, or business development experience in healthcare (LTC pharmacy strongly preferred) Proven record of meeting/exceeding sales targets Strong knowledge of LTC regulations, pharmacy operations, and senior care Excellent communication, presentation, and negotiation skills Ability to travel frequently within assigned territory Seniority level Mid-Senior level Employment type Full-time Job function Sales and Business Development Industries Software Development #J-18808-Ljbffr