
Technical Writer - Service Automation
Medasource, Madison, WI, United States
Technical Writer (Contract)
Remote / Hybrid (potential to travel onsite briefly)
This is a Remote role.
Compensation: $45 per hour
Contract with potential for full-time conversion
ABOUT THE ROLE Medasource is seeking two Technical Writers on a contract basis to support documentation initiatives for automation equipment and operational procedures. In this role, you will develop and update technical service manuals, operational documentation, and standard operating procedures (SOPs), ensuring all materials align with internal quality, regulatory, and formatting standards. You will collaborate closely with subject matter experts to translate complex systems, processes, and workflows into clear, concise, and structured documentation. The position requires maintaining version control, updating existing SOPs to new templates, and ensuring documentation accuracy and compliance. Training will be provided to support onboarding to systems and processes. This remote or hybrid position may require brief onsite travel and offers the potential for full-time conversion. Candidates must be able to sign confidentiality and non-disclosure agreements.
WHAT YOU’LL DO Develop technical service and operations manuals for automation equipment
Draft and maintain Standard Operating Procedures (SOPs) for service and operational processes related to equipment
Update and convert existing SOP documentation to align with new documentation templates and formatting standards
Work with subject matter experts to gather information and ensure documentation accuracy
Translate complex systems, processes, and workflows into clear, concise written documentation
Ensure documentation meets internal quality, regulatory, and formatting standards
Maintain organized documentation and version control throughout the documentation process
WHAT YOU BRING Experience writing technical documentation, service manuals, or SOPs for technical systems or equipment
Strong attention to detail and organizational skills
Excellent written communication and documentation skills
Experience working with structured documentation templates and formatting standards
Ability to collaborate with subject matter experts and cross-functional stakeholders
Experience supporting automation platforms, laboratory equipment, medical devices, or other complex hardware systems (preferred)
Experience working in regulated environments (preferred)
Familiarity with SOP development and controlled documentation processes (preferred)
Ability to sign confidentiality and non-disclosure agreements
WHAT’S IN IT FOR YOU Contract position with potential opportunity for full-time conversion
Training provided to support onboarding to systems and processes
Flexible remote or hybrid work environment
Opportunity to work on impactful documentation projects for automation equipment and operational procedures
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