
Account Manager
Minutemen Direct, Cleveland, OH, United States
MinuteMen OhioComp is hiring a motivated Account Manager to join our growing team. This role serves as the primary relationship manager for employer clients , helping them navigate the Ohio Workers’ Compensation system while ensuring exceptional service and long-term account retention.
If you have experience with Ohio Workers’ Compensation, human resources, claims management, workplace safety, or employer services , and enjoy building strong business relationships, we encourage you to apply.
This position is ideal for a driven client relationship manager who enjoys working directly with employers, solving problems, and helping businesses manage their workers’ compensation programs effectively.
Key Responsibilities
Develop and grow new business opportunities and employer accounts
Serve as the primary point of contact for employer clients
Maintain strong relationships to ensure client satisfaction and retention
Act as a liaison between employers and the managed care team
Work closely with third-party administrators, brokers, and the Ohio Bureau of Workers’ Compensation
Identify employers who could benefit from return-to-work programs and assist in program development
Attend and represent the company at trade shows, safety council meetings, conferences, and community events
Prepare and present claim reports, cost analysis, and workers’ compensation program updates
Oversee the resolution of employer concerns, issues, and service requests
Qualifications
Knowledge of the Ohio Workers’ Compensation system
Experience working with Managed Care Organizations (MCOs) or Third-Party Administrators (TPAs) preferred
Previous sales, account management, or business development experience preferred
Strong interpersonal and professional communication skills
Ability to work independently while managing multiple client relationships
Willingness and ability to travel for client meetings and industry events
Desired Skills
Account Management
Business Development
Employer Services
Client Relationship Management
Human Resources Services
Claims Reporting & Analysis
Return-to-Work Program Development
What We’re Looking For
We are seeking a highly motivated self-starter who enjoys working with employers and building long-term professional relationships. The ideal candidate thrives in a client-facing role , is comfortable presenting information to business leaders, and enjoys helping organizations manage their workers’ compensation programs.
Compensation
Compensation is based on experience
About MinuteMen OhioComp
MinuteMen OhioComp proudly serves Ohio's employers and injured workers. We commit our resources and staff to provide exceptional customer service, aggressive medical case management, and quality health care focused on an early and safe return to work.
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