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Business Development Representative

Trust20, Mayfield, OH, United States


Trust20 – A Division of Gordon Food Service Hiring in partnership with Bridgeway Partners About Trust20 Trust20 is modernizing how restaurants and foodservice professionals approach safety, training, and certification. As a division of Gordon Food Service, we provide fully digital, easy-to-use solutions for Food Handler and Food Manager training, Food Protection Manager Exams, and Food Allergy certification. We combine deep industry expertise with a modern, customer-focused platform helping restaurants elevate their culture of safety and stay compliant with confidence. Position Overview The Sales Development Representative is a field-based sales role responsible for growing Trust20’s presence throughout your assigned territory. You'll be responsible for building relationships with local restaurants, introducing Trust20’s training solutions, and developing a strong network within the hospitality community. This role is ideal for someone early in their sales career who thrives in a people-focused, on-the-go environment. Experience Level: 0-3 years Reports To: Sales Manager, Trust20 What You’ll Do Visit restaurants and foodservice businesses in your territory to introduce Trust20 solutions Build relationships with owners, managers, and key decision-makers Conduct outreach via calls and emails to schedule meetings and follow-ups Deliver brief presentations on Trust20’s training and certification offerings Maintain accurate notes, activity, and pipeline updates in the CRM Strengthen brand visibility by engaging with the local restaurant community Who Thrives in This Role Enjoys being out in the field and client facing Self-motivated, organized, and comfortable managing a schedule Curious about how restaurants operate and eager to learn Energized by building relationships and making frequent connections Preferred Qualifications 0–3 years of sales, customer service, or hospitality experience Restaurant or foodservice background is a plus Strong communication and relationship-building skills Ability to navigate a CRM and manage territory activity Reliable vehicle for travel within the assigned area What Trust20 Offers Competitive compensation with performance incentives Support from a nationally recognized organization Clear opportunities for growth and development Meaningful work that helps improve safety across the foodservice industry #J-18808-Ljbffr