
Customer Strategy Manager
Accurate Personnel, Chicago, IL, United States
Qualifications
Ability to build relationships and engage with senior-level stakeholders
Strong organizational skills, excellent written and oral communication
Ability to work independently and meet deadlines
Capable of multi-tasking and following up when responses are needed
Creative thinker, comfortable exploring uncharted territory when setting recommendations and goals
Solutions-oriented problem solver
Dynamic leader able to overcome obstacles and objections
Understands the value of listening to customers, gaining insights, and driving objectives forward
P&L management experience and strong financial acumen
Deep understanding of assigned customer base and ability to develop demand creation plans
Ability to negotiate effectively with business partners
Approximate pay range: $100,000 to $130,000 (may vary based on knowledge, skills, abilities, and location)
Performance-based incentives and competitive total rewards package, including 401k match, healthcare coverage, and other benefits
Incentives and benefits may vary depending on position
Responsibilities
Drive achievement of forecast and budget within a specific division while instituting strategic business plans that integrate, align, and achieve business goals
Lead commercialization business planning processes, influencing go-to-market strategies, product launches, and planning efforts to drive business success
Serve as liaison between sales, marketing, and cross-functional partners, providing the voice of the customer
Influence marketing and brand strategies while providing retailer and competitive insights to internal teams
Manage special projects in a dynamic, fast-paced environment
Develop analytics and insights to support marketing strategy, prepare timelines, communicate plans, and conduct collaborative planning cycles with customer teams
Coordinate key strategies, insights, and initiatives between field and internal teams, ensuring alignment across major functions
Develop and manage promotional programs, including special packs and in-store displays, while monitoring and reporting performance results
Partner with internal teams to execute revenue growth management strategies to drive topline and bottom-line growth
Provide leadership on product, pricing, promotion, and placement strategies by analyzing trends, developing insights, and implementing improvements
Influence business processes related to pricing, trade promotions, category management, and inventory management, collaborating with marketing, supply chain, trade, and finance teams
Develop and execute trade-related expenses and evaluate strategies to improve P&L performance
Create and influence assortment and merchandising recommendations
Conduct regular communication sessions between internal cross-functional and sales teams to ensure alignment and accountability on forecast attainment, budget, business planning, and trade objectives
Provide support and insight for retailer business and new item reviews
Develop and present customer, category, and brand reviews to drive performance
Ensure execution of plans through consistent communication and interaction with customer teams
About Accurate Personnel
Do you need your next job fast? Accurate Personnel is here to help! As an industry-leading full-service staffing agency, we have all the tools you need to start earning that next paycheck soon. Send us your application and our team will instantly get to work on finding you the right placement to fit your needs. Accurate Personnel has been a provider of temporary job services and direct hire search for 45 years. Our expertise has allowed us to grow from a regional Chicagoland office into a nationwide search firm that services over 500 clients while never losing sight of personalized service. Let Accurate work for you. Apply with us today!
Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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