
Bilingual Account Manager English Spanish
5TH HQ, Plantation, FL, United States
Overview Account Manager – Domestic Sales
We are seeking a sharp, energetic Account Manager for one of our clients in Plantation. This is not an outside sales role . The position is primarily inside sales and customer service focused , managing assigned customer accounts and acting as the internal point of contact for clients.
Schedule & Compensation Monday – Friday | 8:30 AM – 5:00 PM
Salary: $70,000 + end-of-year bonus
Essential Functions & Responsibilities Manage and own a portfolio of domestic customer accounts, serving as the primary point of contact
Build and maintain strong customer relationships through responsiveness, follow-up, and solution-oriented communication
Act as the internal representative for customers, coordinating with multiple departments to ensure customer needs are met
Prepare quotes and gather all required documentation to support the quotation process
Provide timely updates to customers regarding order status, pricing, inventory, testing, shipping, and related matters
Handle customer inquiries, concerns, and complaints professionally and efficiently
Send product samples to existing and prospective customers as requested
Track and manage customer-owned inventory
Maintain accurate and organized customer records, including quotes, orders, pricing, packaging, specifications, and complaints
Process purchase orders and assist with invoice-related tasks
Provide regular feedback to management regarding account activity and status
Proactively identify opportunities to grow existing accounts and support new business initiatives
Participate in occasional trade shows and customer-related events
Perform other duties as assigned by the immediate supervisor
Qualifications Associate’s degree in Science or Business required; Bachelor’s degree preferred
Bilingual English and Spanish is required
2–3 years of experience in account management, inside sales, or customer-facing sales roles
Proficient in Microsoft Outlook, Word, and Excel
Strong communication, organizational, and problem-solving skills
Ability to manage multiple priorities in a fast-paced environment
High attention to detail with a strong customer-first mindset
Professional presentation, energetic personality, and ability to work directly with senior leadership
Compensation: $70,000 per year
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