Secondary Marketing Manager

Ranking #9 in the American Banker’s 2025 Best Banks to Work For, TIB is committed to serving as Trusted Partners for community banks and our employees. We take great care to maintain a commitment to excellence and personalized service. We are dedicated to providing a diverse work environment that fosters inclusivity and growth. We offer a best‑in‑class benefits package that includes comprehensive health, life, and disability coverage, 401(k) retirement savings, generous paid time off, parental leave, tuition reimbursement, and other little extras to make work fun. If this aligns with your values and you want to join a leader in the banking industry, we are hiring for a Secondary Marketing Manager that will be responsible for effectively and efficiently managing all aspects of secondary marketing within the mortgage division. Responsible for the evaluation of interest rate risks, hedge positions and commitments, pipeline management, file delivery, and all daily tasks of selling services released and retained mortgages. MAJOR DUTIES/ACCOUNTABILITIES Monitors market mortgage rates, pricing, policies, and products to create a competitive production environment. Oversight of rate sheet administration, publishing, distribution, and pricing accuracy on a daily basis across all distribution vehicles and system uploads. Administers the tools of pipeline management in accordance with expiration of rate locks to ensure that the interest rate risk is adequately covered. Negotiates commitments and variances on behalf of TIB Mortgage to obtain the best possible execution and product availability. Sells loans profitably on the secondary market under both standard and negotiated terms. Posts proceeds from the sale of mortgages via the mortgage clearing account within 24 hours of the receipt in accordance with department guidelines. Directs the preparation of reports, summarizing the results of loan commitments and sales activities. Audits loan sale exceptions and identify resolution methods and training needs, and makes corrections and adjustments as required by the accounting group. Takes appropriate actions necessary to identify research and resolves commitment and loan sale issues in a timely and effective manner. Oversight of loan collateral as it relates to compliant storage, tracking, and delivery. Demonstrates a full proficiency in the operation and application of all systems and applications including, Mortgage Cadence, FICS, Allregs, MERS, Microsoft Office, Thomson Reuters Eikon, FNMA / FHLMC applications, and strong proficiency in Excel. Applies all new and revised investor requirements to new production to allow for future loan sales. Evaluates workflow issues, and produces strategic and tactical procedures for resolution and the dissemination of procedural revisions. Total oversight of loan delivery staffing, methods, efficiencies, and timeliness to ensure good delivery for service released and retained loans. Researches and directs resolution of more complex issues. Performs trend analyses and reports to management and auditors. Maintains an audit report of loans held for sale (aging) and held to maturity. Consistently demonstrates the ability to effectively coordinate the resolution and escalation of staff, workflow and work‑process issues. Monitors and documents the performance of subordinates to ensure that the performance meets and exceeds job requirements, and implements employee development and training programs. Hires, trains, and manages unit staff, conducts timely and regular employee evaluations. Maintains current and relevant knowledge of all processes and systems used within the area; provides timely notices to staff as changes or updates are made. Stays abreast of all investor, regulatory, and statutory requirements, communicates changes on a timely basis to staff and ensures compliance. Assists management in preparation of annual budget. Monitors servicing hedge investment activities including margin calls and excess. Develops job aides for the training of new staff and retraining current staff. Complies with all banking laws and regulations, and maintains the confidentiality of bank and customer information. REQUIREMENTS/DESIRED QUALIFICATIONS Required 5+ years’ experience performing all facets of secondary marketing functions 5+ years’ supervisory experience 10+ years’ mortgage banking experience, including origination, production, and loan servicing Excel proficiency with familiarity with the use of database, graphing, presentation, and department specific software with a general knowledge of financial models Recent experience with LOS and FNMA / FHLMC pricing, commitment, and delivery applications Demonstrable analytical and problem‑solving ability, including recommendations for process improvement; strong mathematical ability Ability to work independently and make judgment calls; ability to work under pressure/deadline situations Demonstrable ability to consistently and effectively perform multiple tasks Preferred Bachelor’s degree in Business, Finance, Statistics, or Economics The Major Duties/Accountabilities listed above are only a summary of the typical functions of this job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Management may elect to assign other responsibilities, tasks, and duties associated with this position. TIB requires a comprehensive background investigation, including criminal and credit history. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr