Communications Specialist

Communication Specialist II / Digital Content Specialist Position Summary The Digital Content Specialist is responsible for managing digital content assets (text, images, video) across multiple digital platforms, including external and internal websites and applications. This role supports key web properties such as duke-energy.com and piedmontng.com and requires strong CMS experience, attention to detail, and the ability to manage multiple projects simultaneously. Key Responsibilities Build, edit, and publish web pages using a content management system (CMS) Ensure all digital content aligns with brand standards, voice, and digital guidelines Deliver high-quality work on time, within scope, and aligned to business objectives Manage projects from initiation through completion with strong attention to detail Collaborate with cross-functional teams including UX, copywriters, designers, and stakeholders Follow established workflows and governance processes Provide scheduled after‑hours web support (on‑call rotation) Support urgent web updates during critical events as needed Required Qualifications Experience with digital content management systems (CMS) Strong organizational skills with the ability to manage multiple deadlines Ability to work independently with minimal supervision Excellent written and verbal communication skills Detail‑oriented with strong follow‑through Preferred Qualifications Experience with Sitecore CMS Knowledge of SEO, AEO, accessibility, HTML, analytics, and web best practices Familiarity with cross‑channel digital integration Experience with tools such as Jira, SharePoint 365, Google Analytics, Adobe Creative Suite, and Microsoft Office #J-18808-Ljbffr