Marketing & Sales Support Coordinator (Onsite)

Derby Dental Lab is a growing, family‑foundered dental laboratory based in Louisville, Kentucky. We serve dentists across the region with high‑quality restorative solutions and pride ourselves on craftsmanship, relationships, and continuous improvement. We’re building systems to scale and looking for someone who wants real responsibility, hands‑on experience, and the opportunity to grow alongside a fast‑moving business. About the Role We are hiring an onsite Marketing & Sales Support Coordinator to support our outside sales team and internal growth initiatives. This is an individual contributor role focused on execution and ownership. You will not manage salespeople. Your job is to help them succeed by keeping projects moving, organizing sales tools, coordinating marketing efforts, and supporting leadership with insights. You’ll work directly with ownership and collaborate closely with sales reps, customer service, production, and leadership. This role is a great fit for someone who is driven, organized, tech‑comfortable, and looking to grow with a company that values ownership and initiative. What You’ll Do Work with sales reps, CSRs, and leadership to understand what tools and materials help them succeed Help organize and maintain our sales platform (iCortica) to match real‑world workflows Assist with creation and upkeep of simple sales playbooks and reference materials Coordinate messaging and materials that support cross‑selling and customer retention Ensure reps always have current collateral, samples, and system access Gather feedback from the field and internal teams to improve sales support resources Marketing Projects & Collateral Coordinate website updates and content changes Manage sales collateral projects (flyers, product sheets, sample kits) Work with third‑party vendors when needed Keep marketing materials organized and up to date Track timelines and help move projects to completion Proactively identify outdated materials and initiate refreshes Content & Social Media Plan basic monthly content Capture short‑form video and photos using iPhone and simple tools Edit raw content using accessible software or AI tools Schedule and post social media content Highlight products, shop activity, sales reps, and educational topics Create content sales reps can easily share This is about consistency and authenticity, not high‑production branding. Analytics & Reporting Track basic performance metrics Pull KPI data from internal systems Help leadership understand what products and messaging are gaining traction Identify areas of friction between sales and production What We’re Looking For Self‑starter with strong follow‑through Organized and comfortable managing multiple projects Tech‑comfortable and willing to learn new systems Basic content creation ability (video, social, simple editing) Analytical mindset with spreadsheet familiarity Coachable and growth‑oriented Comfortable working onsite in a manufacturing/lab environment Dental experience is not required. Graphic design experience is not required (basic familiarity with templates is helpful). Job Details Full‑time, onsite in Louisville, KY Monday - Friday 7:30‑5:00 Reports directly to ownership Supports sales but does not manage salespeople Our Workplace You’ll be working onsite in our modern 20,000 sq ft facility in Louisville , designed to support collaboration, creativity, and growth. The space is clean, bright, and thoughtfully laid out, combining advanced production areas with comfortable office environments. This role includes a private office and the opportunity to work closely with our leadership, sales team, and production staff in a hands‑on setting. We believe environment matters, and we’ve invested in creating a workspace that feels professional, welcoming, and built for the future. Compensation Competitive salary based on experience (expected range $50,000–$70,000) Performance‑based bonus opportunity Growth potential as the company scales Why This Role Matters You’ll help remove bottlenecks, support revenue growth, and create systems that allow our sales team to focus on selling. You’ll gain exposure to real business operations and have the opportunity to grow your responsibilities over time. If you’re organized, motivated, and excited to build something meaningful, we’d love to hear from you. #J-18808-Ljbffr