
Retail Shift Lead and Social Media Manager Fitchburg, Wisconsin
Kaizen Lab Inc., Fitchburg, WI, United States
Overview Retail Shift Lead and Social Media Manager
Responsibilities Supervising and assisting retail associates in customer service and store maintenance
Maintain accurate and visible signage for customers
Encourage retail staff to provide world class customer service
Work with customers to answer questions and find plants
Help customers pack items and carry to their vehicle
Contribute positively to the work environment
Take initiative to learn about plants and product
Becoming proficient and familiar with our POS (register) system
Watering, creating plant arrangements, and merchandising displays
Answering phones and returning messages
Help to maintain a clean and organized greenhouse
Create and film content as part of social media campaigns
Design engaging social media posts
Other duties as assigned
Work with Management Staff on the following: maintaining inventory levels of houseplants and hard goods; supporting weekly sales goals; assist in store promotion and weekly sales; assist with design and implementation of social media calendar
Requirements Age 18+
Must be a self-starter
Positive attitude
Customer service in a retail setting
Team player – communicative, enthusiastic, and helpful
Plant/Garden Knowledge – a plus! We are willing to teach and train if you are willing to learn.
Ability to lift 30lbs
Ability to remain active for your shift
Work Schedule We are very flexible with hours and are looking for people who are able to start March 2nd. Full-time and part-time positions available, from one day a week up to seven. Weekend availability is preferred.
Compensation Pay: Starting at $14.00 hourly – increase depending on experience
401K for Full Time Staff, Flexible Schedule, and Employee Discount
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