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Account Manager

Sixth City Marketing, Cleveland, OH, United States


Account Manager
Sixth City Marketing is currently looking for a digitally savvy Account Manager to handle the day-to-day management of our accounts. The ideal candidate will have experience working at a digital agency in a similar role.

The Account Manager is a key contact with Sixth City Marketing's clients. The Account Manager will work closely with clients to identify their specific needs and business objectives, and then help identify internet marketing channels and strategies that help achieve the clients’ goals. A portion of the Account Management role will also be to execute certain strategy deliverables, including content writing and link building, to help clients reach their goals.

The Account Manager position is remote but would ideally be located within a 2-hour drive of our Cleveland, Ohio office.

Core Duties / Responsibilities

Assist multiple clients as their day-to-day point of contact

Develop and refine a keen understanding of client needs, related to their industry, branding, and competitive positioning; recognize the strategic and tactical goals of each client

Work closely with clients to address scope challenges and issues facing accounts

Understand key internet marketing channels (search engine optimization, social media, and pay-per-click marketing)

Experience with Google Analytics and HubSpot – reporting and reading

Remain up-to-date with interactive trends

Strategize the development of new and existing accounts, helping to direct in-market tactics and produce client- and internal-facing deliverables

Proactively identify opportunities for growth, improvement, and long-term success of clients

Translate client needs to agency needs; produce documentation for use by internal team members

Oversee and prioritize tasks, ensuring team members receive full briefing on accounts and understand strategic context and priorities

Supervise quality assurance for work presented to clients, holding to standards of the highest quality

Retain clients and foster a healthy working relationship with client representatives

Engage with day-to-day client contacts along with senior client personnel to discuss the strategic goals of accounts, and ongoing and future projects

Write and edit accurate, concise, and highly promotional page content for clients. Content can be for the following channels: website content, blog posts and social media.

Update website content and meta data via a variety of content management systems such as WordPress, Shopify and Drupal (training provided)

Qualifications

Ability to build strong working relationships

Energetic and self-motivated personality

Ability to think strategically while managing day-to-day execution

Interest in professional growth and taking on increasing responsibility

2-3 years of experience working in an agency environment

Our agency provides a competitive salary, flexible schedule, paid vacation and holidays, health insurance, ongoing training, and a collaborative, growth-oriented environment.

Seniority level

Entry level

Employment type

Full-time

Job function

Sales and Business Development

Industries

Advertising Services

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