Marketing & Events Coordinator

Marketing & Events Coordinator, Corporate Marketing | Big Air USA

Full-Time, Hybrid (2 days/week in Irvine, CA)

About Big Air USA

Big Air USA is one of the fastest-growing family entertainment brands in the country, bringing indoor trampoline and adventure parks to communities nationwide. We're growing with purpose, and our corporate marketing team is ready to do the same!

The Role

We're looking for a creative, organized, and self-motivated Marketing & Events Coordinator to join our corporate team. In this role, you'll wear two important hats: supporting the marketing lifecycle of new parks as they move through the development pipeline toward their grand opening, and serving as a resource and partner to our growing network of franchisees.

You'll work directly with franchisees to help them execute local marketing effectively, providing guidance, materials, and support rooted in the Big Air brand.

What You'll Do

• Own marketing timelines and deliverables for parks in the pre-opening phase, from initial launch prep through grand opening execution
• Support franchisees in planning and executing their Local Park Marketing, including seasonal campaigns, LTO promotions, Toddler Time, Cosmic Nights, birthday party marketing, fundraisers, street team events, and more
• Respond to franchisee support tickets for creative and strategic needs, including guidance on social media, email, SMS, community outreach, paid advertising, and advising on best practices,
• Identify partnership and sponsorship opportunities to support franchisee goals (schools, libraries, youth sports organizations, local influencers, etc.)
• Track and report on marketing performance across new openings and franchisee campaigns
• Embrace AI-assisted workflows

What We're Looking For

• 2 years of marketing experience, ideally in a multi-location, franchise, or entertainment/hospitality environment
• Strong project management instincts
• Clear communicator who can build trust with franchisee partners and collaborate well internally
• Comfortable working independently and owning your work, while thriving in a collaborative team environment
• Enthusiastic about learning new tools
• Proficiency in standard marketing tools (email platforms, social media, Canva or similar, basic analytics)
• Bonus: experience supporting or working within a franchise system

Compensation & Perks

• Salary: $70,000 - $75,000 to start, depending on experience (see note below)
• Flexible PTO, we trust you to manage your time and take what you need
• 401(k) plan available
• Hybrid schedule: 3 days remote, 2 days in our Irvine, CA office
• A genuinely fun brand to work for (yes, you might get to jump on trampolines)

Big Air USA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.