Inside Sales Account Manager

Company Description

Galvan Industries, established in 1958, specializes in providing unparalleled corrosion control solutions to steel fabricators and manufacturers. As the first hot-dip galvanizing operation in the Carolinas, the company has become the largest contract galvanizer in the Southeast. With decades of trusted expertise, Galvan Industries remains committed to quality, innovation, and exceptional service in its field.

Role Description

This full-time, on-site role is based in Harrisburg, NC. The Inside Sales & Account Manager supports plate processing and galvanizing customers by managing quotes, order entry, pricing, scheduling, invoicing, transportation coordination, and day-to-day account support. This role works closely with customers and internal teams to help move jobs from inquiry through completion while maintaining a high level of service and responsiveness. The position also supports account growth by identifying opportunities within existing customer relationships and assisting with new business development efforts.

Qualifications

• Experience in inside sales, account coordination, customer service, project coordination, or a similar role
• Strong communication and interpersonal skills for client engagement and internal collaboration
• Comfortable coordinating with operations, scheduling, accounting, and transportation
• Ability to adapt and thrive in a fast-paced environment
• Bachelor's degree (preferred but not required)
• Experience in steel, fabrication, galvanizing, manufacturing, or industrial services preferred
• Highly organized with the ability to manage multiple priorities in a fast-paced environment

Recommended requirements

• 2+ years of relevant experience in inside sales, customer support, account management, or project coordination
• Manufacturing or industrial experience preferred