Account Manager

We’re Hiring: Account Manager (Client Relationship & IT Solutions)

A Couple of Gurus • Minneapolis, MN

Are you a relationship‑driven, steady, and detail‑oriented sales professional who loves helping clients succeed? Do you thrive in a consultative role where listening, understanding, and advising are just as important as closing deals?

If that sounds like you, we’d love to talk.

Company Description

a COUPLE of GURUS is an award-winning IT services company dedicated to supporting world-changing organizations through Managed IT services, managed cybersecurity, cloud solutions, IT consulting, and more. We provide tailored IT solutions for businesses, regulated manufacturers, and non-profits, ensuring streamlined systems. Our team emphasizes personal relationships, clear communication, and a fun, collaborative approach to create successful partnerships. By leveraging our expertise, we help organizations align their technology with their vision, freeing them to focus on their goals. With a COUPLE of GURUS as your partner, you can stop worrying about IT and concentrate on making an impact.

About the Role

A Couple of Gurus is seeking an Account Manager who excels at building trusted long‑term client relationships and identifying opportunities to deliver technology solutions that truly make a difference.

This role is ideal for someone with strengths aligned to the ISC DISC profile —

✔️ Influential communicator

✔️ Steady, patient, and reliable

✔️ Conscientious with strong follow‑through

You’ll serve as the primary advocate for your clients, ensuring they feel supported, informed, and confident in their IT strategy.

What You’ll Do

🔹 Build & grow client relationships

• Serve as the main point of contact for a portfolio of clients
• Lead consultative technology conversations and uncover business needs
• Identify opportunities to expand services and strengthen partnerships

🔹 Drive sales with a service‑first mindset

• Manage the full sales cycle: discovery → proposal → solution delivery
• Work closely with technical teams to ensure clarity and alignment
• Represent the company in client meetings, reviews, and events

🔹 Maintain accurate processes & reporting

• Document activities and opportunities in ConnectWise
• Prepare updates for weekly sales and forecasting meetings
• Follow established workflows with consistency and precision

You’re a Great Fit If You…

• Communicate with warmth, clarity, and confidence
• Build trust easily and enjoy long‑term client partnerships
• Stay calm, steady, and organized while juggling multiple priorities
• Value accuracy, documentation, and doing things the right way
• Bring optimism and empathy to every interaction

Qualifications

🔸 2+ years of inside/account management sales experience in IT/MSP preferred

🔸 Strong consultative selling skills

🔸 Preferred Experience with ConnectWise or similar PSA/CRM

🔸 Ability to explain tech in business‑friendly terms

🔸 Valid driver’s license for client visits

Why People Love Working With Us

Are you passionate about what technology can do? Do you like to have fun while doing meaningful work? Are you a lifelong learner? Do you want to join a team focused on making a real difference for clients and their employees? If these questions resonate with you, we encourage you to submit your resume today, even if your qualifications don’t match 100%.

You’ll join a team centered around integrity, professionalism, collaboration, and service excellence. We believe in supporting our clients — and each other — with consistency, character, and a people‑first mindset.

Ready to Apply?

We’d love to meet you.

Send your resume and a brief note explaining why this role is the right next step for you.