Customer Service Representative
Security National Financial Corporation, Salt Lake City, UT, United States
Life Insurance Claims Processor
This position will primarily be responsible for following a strict procedure for processing life insurance claims, and answering phone calls from our policy holders and funeral homes. This is an entry level position with a Monday - Friday business hours schedule. We offer a comprehensive benefits package that includes health insurance, PTO, Employee Discounts, and more. What You'll Do: Processing life insurance claims Analyzing contracts for monetary discrepancies Preparing contract reconciliations Inbound & outbound calls from Funeral Homes, Policyholders and Beneficiaries Provide excellent customer service on phone and through email Other special projects as assigned What We'll Love About You: Customer service oriented Self-motivated Dynamic, friendly and outgoing personality Team oriented Detail oriented Multi-tasker Requirements: Basic computer operation skills Ability to type 35 wpm Working knowledge of Microsoft Office (Outlook, Excel, Word) Ability to pay close attention to detail Ability to quickly learn new processes and procedures Ability to work independently and with a team when needed Ability to work Monday through Friday, 8:00 am to 5:00 pm Prolonged periods sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times, and engage in repetitive movements Education and Experience: High school diploma or equivalent Work experience of 1-2 years preferred Bilingual in English and Spanish preferred What You'll Love About Us: Great Company Culture Top Workplaces 6 years in a row (2016,'17,'18,'19,'20 & '21) Going Places. Company recently added to the Russell 2000 Index, attributing our strong growth Rest and Relaxation. Accrued sick / vacation leave and 10 paid holidays Health Benefits. Medical with HSA and FSA options, dental, and vision Prepare for the Future. 401(k) with company match
This position will primarily be responsible for following a strict procedure for processing life insurance claims, and answering phone calls from our policy holders and funeral homes. This is an entry level position with a Monday - Friday business hours schedule. We offer a comprehensive benefits package that includes health insurance, PTO, Employee Discounts, and more. What You'll Do: Processing life insurance claims Analyzing contracts for monetary discrepancies Preparing contract reconciliations Inbound & outbound calls from Funeral Homes, Policyholders and Beneficiaries Provide excellent customer service on phone and through email Other special projects as assigned What We'll Love About You: Customer service oriented Self-motivated Dynamic, friendly and outgoing personality Team oriented Detail oriented Multi-tasker Requirements: Basic computer operation skills Ability to type 35 wpm Working knowledge of Microsoft Office (Outlook, Excel, Word) Ability to pay close attention to detail Ability to quickly learn new processes and procedures Ability to work independently and with a team when needed Ability to work Monday through Friday, 8:00 am to 5:00 pm Prolonged periods sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times, and engage in repetitive movements Education and Experience: High school diploma or equivalent Work experience of 1-2 years preferred Bilingual in English and Spanish preferred What You'll Love About Us: Great Company Culture Top Workplaces 6 years in a row (2016,'17,'18,'19,'20 & '21) Going Places. Company recently added to the Russell 2000 Index, attributing our strong growth Rest and Relaxation. Accrued sick / vacation leave and 10 paid holidays Health Benefits. Medical with HSA and FSA options, dental, and vision Prepare for the Future. 401(k) with company match