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Intermittent Radio Dispatcher PN 20045853

Ohio, Massillon, OH, United States


What you’ll do at DBH

Maintain effective communications by transmitting radio communication for Heartland Behavioral Healthcare (HBH) personnel, including, but not limited to Police Officers, Doctors, Nurses, Safety Officer, Ambulance Driver, and Maintenance.

Dispatch personnel and equipment as events occur, relays & clarifies information for personnel.

Operates in-house overhead paging system; monitors all alarms (e.g., fire, pharmacy, weather).

Operates VOIP equipment: answers & extends all incoming telephone traffic.

Maintains logs & records, both written and computer generated, regarding staff & patient movement as well as own work performed.

Greets/provides directions both in person and on the phone to visitors, visiting dignitaries, delivery personnel, etc.

Writes & issues visitor passes and tags to patient visitors.

This is an hourly position covered by the OCSEA/AFSCME bargaining unit (union), with a pay range of

#5

on the OCSEAPay Range Schedule.

This position is located within our HEARTLAND BEHAVIORAL HEALTHCARE at

3000 Erie Street South, Massillon, OH 44646 .

Position Qualifications Formal education that includes reading, writing & speaking English.

Or equivalent of Minimum Class Qualification For Employment noted above.

Primary Job Skill:

Radio Dispatcher, Switchboard Operator

Technical Skills:

Communications, Behavioral Health

Professional Skills:

Attention to Detail, Customer Focus, Responsiveness, Verbal Communication, Teamwork

Required Educational Transcripts Official transcripts are required for all post-secondary education, coursework, or degrees listed on the application. Applicants

must

submit an official transcript before receiving a formal employment offer. Failure to provide transcripts within five (5) business days of the request will result in disqualification from further consideration. Transcripts printed from the institution’s website will not be accepted. DBH reserves the right to evaluate the academic validity of the degree-granting institution.

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