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Customer Service Representative Job

FYZICAL Therapy & Balance Centers, Coral Gables, FL, United States


Overview Customer Service Representative Job – Coral Gables, FL 159654

Why You'll Love This Job

Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in Coral Gables, FL! We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Medical Receptionist, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.

Start down your exciting career path today by applying for our Medical Receptionist job opening!

Responsibilities

Handle patient scheduling, appointments, multi-phone line

Gather new patient data; keep track of all patient referrals

Disseminate information to patients; act as a go-between for patients and physicians

Send and keep a log of all reports sent to doctors

Collect all payments; insurance verification

Collect/open mail; distribute mail to proper areas/people

Send benefits paperwork to billing companies

Handle all scheduling and ensuing communication

Answer phones, act as a patient liaison, answer any questions from potential or current patients

Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations

Collect new patient intake information; track all clinic referrals

Fax reports to physicians; keep a log of incoming reports

Verify Insurance and track insurance-covered visits; take copayments

Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company

Communicate with the office manager and clinicians about scheduling/patient arrival

Skills & Qualifications

High school diploma or equivalent

Valid driver's license and reliable transportation

Great communicator and multitasker, detail-oriented

Positive attitude, good work ethic, integrity and empathetic toward people that are in pain

H.S. graduate or GED certificate

Up-to-date DL and a dependable vehicle

Excellent at handling details, communicating and multitasking

Great demeanor, strong integrity and compassion

Apply today to join the team at one of the many independently owned and operated FYZICAL franchise locations across the nation. Members of the FYZICAL Family radiate excitement and enthusiasm for the future because our franchise model is transforming an industry dominated by hospitals and corporations. From all across the nation—in large cities, rural communities, and small towns— FYZICAL teams are achieving amazing results for their patients and careers.

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