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Processing Specialist

TalentBridge, Arizona City, AZ, United States


Location:

Mesa, AZ (Onsite)

Pay:

$16.50 per hour

Schedule:

Monday - Friday | 8:00 AM - 4:00 PM

Contract Position

About the Opportunity A global leader in smart mobility technology is seeking a detail-oriented

Processing Specialist

to join its Mesa, Arizona headquarters. This organization partners with municipalities, law enforcement agencies, tolling authorities, and commercial fleet companies to provide technology-enabled solutions that help communities move safely and efficiently.

This role supports high-volume tolling and violation processing for rental and fleet clients and requires strong attention to detail, quality control, and time management skills.

Position Overview The Processing Specialist is responsible for handling tolls and violations, completing payments through online platforms, researching discrepancies, and ensuring accurate resolution of transactions. This role reports to the Transactional Supervisor and operates in a fast-paced, deadline-driven environment.

Essential Responsibilities

Sort, research, and process various paper notices including court notices, warrants, bankruptcies, returned checks, and related documents

Research tolls and violations in internal systems to determine appropriate resolution (payment, dispute, liability transfer, refund, etc.)

Complete online payment processing accurately and timely

Review and audit processes, providing clear and professional feedback to team members

Maintain process documentation and tracking logs

Communicate clearly with internal teams and external clients

Assist leadership with special projects as needed

Escalate issues appropriately when resolution is required

Qualifications

High School Diploma or equivalent

Prior office or administrative experience (mail processing, auditing, data entry, quality control, or similar)

Strong PC skills including basic proficiency in Microsoft Word and Excel

Ability to operate office equipment (computer, scanner, copier, mail opening machine)

Comfortable navigating internet-based systems and multiple screens

Strong analytical problem-solving skills

Excellent written and verbal communication skills

High attention to detail with a strong quality focus

Ability to prioritize workload and manage time effectively

Ideal Candidate

Quality-driven and highly organized

Comfortable in a high-volume processing environment

Flexible and service-oriented

Proactive in identifying issues and escalating when necessary

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