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Inside Sales - Total Access

Airgas, Duluth, GA, United States


Overview R10088547 Inside Sales - Total Access (Open)

Location: Duluth, GA (SAF) - Warehouse

How will you CONTRIBUTE and GROW? We are committed to building a diverse and inclusive workplace that embraces the unique perspectives of our employees, our customers, patients, community stakeholders, and cultures across the world. We believe that a variety of backgrounds makes our team stronger and more innovative.

At Airgas, we

RESPECT ,

HONOR

and

VALUE

diversity.

Airgas is Hiring for an Inside Sales Specialist in Duluth, GA!

We are looking for you!

Monthly Bonus

Opportunities

Hybrid Schedule

after Training

Call Center Environment

No Weekends!

Comprehensive Family Benefits:

Airgas offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance.

Support for Parents:

We offer a 14-week paid child birth benefit to support growing families.

Future Security:

401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.

Early Access:

Your benefits start after just 30 days of employment

Recruiter: Matt McCain | matt.mccain@airgas.com | (470)234-2065 (call/text)

Responsibilities The Total Access Specialist / Senior Account Specialist will retain existing customer sales, drive gross margin growth, and new customer attainment by managing a portfolio of customers and prospects that comprises the Associate’s “Territory” which includes all accounts assigned in SAP to the Associate’s ER salesman code. Business will be gained through proactive customer touch; effective negotiation; and deliberate territory planning using the company’s CRM system.

Requirements of the position include, but are not limited to:

Associates must hold safety as the utmost priority.

Follow all Company policies and procedures, including Airgas University training on Safety, IT Security, Antitrust, etc.

Make proactive telephone calls to stay connected with existing customers and pursue new account prospect opportunities. Proactivity in the form of outbound sales calls is expected to support the achievement of the key gross margin growth goal. Manage territory effectively by speaking with customers in regular intervals (monthly). Expect to be on the phone with customers approximately 40% of their day.

Receive inbound phone calls from customers, and provide courteous professional service to ensure a high quality experience.

Manage call path control through effective negotiation of fair pricing while protecting Airgas profitability.

Attend all training sessions required as deemed appropriate by Management to remain current on product knowledge, competitive information, sales skills, software changes and new procedures. Continue to enhance these skills through self-study, coaching session.

Use SAP to document sales quotes and orders. Follow all tactical procedures as defined by the training team.

Accommodate customer returns and credits; work with the BSC Credit Department to ensure customer accounts are kept up to date so that payment due reflects accurately.

Use Salesforce.com as a sales planning tool. Log accurate contact information, capture customer information, manage retention and growth, and document cases where business is at risk or lost.

Use value-added tools such as emarket capabilities, airgas.com, marketing materials, and the Field Specialist Network when needed to meet customer needs.

Work with Sales Managers to enhance call technique through self-monitoring; strategize budgeting and territory planning.

Assist with training or mentoring peers; participate in Team and Departmental Meetings.

Perform all other position related duties as assigned.

Education and Experience

High School Diploma or GED required

Prior sales experience/customer service at Airgas

Strong self-motivation

Ability to interact well with others

Able to work well as a member of a team

Excellent communication and negotiation skills

Ability to work independently and under pressure to meet deadlines

Occasional travel required

College degree preferred

Industrial distribution or knowledge of PPE, Welding and Gases preferred

Benefits We care about our Airgas Families. This is evident through a comprehensive benefits package that includes medical, dental, and vision plans, disability, life and AD&D insurance, EAP, pre-tax commuter, parental leave, vacation, sick time, floating holidays, jury duty and paid holidays for all eligible full-time employees. 401k with company matching, tuition reimbursement, discounted college tuition for eligible dependents, and Airgas Scholarship Program.

Equal Opportunity Airgas is an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Airgas is a Government contractor subject to VEVRAA and Section 503. We provide reasonable accommodations upon request.

About Airgas Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, hardgoods and related products; and a leading U.S. supplier of safety products. Airgas fosters a culture of safety, customer success, sustainability and innovation.

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