
Remote Retention Specialist
Smart Start, Inc., Garner, NC, United States
A customer engagement firm is seeking a Customer Support & Retention Advisor to manage customer interactions, addressing inquiries and scheduling appointments while proactively handling retention issues. The ideal candidate will have a high school diploma and at least six months of customer service experience. Responsibilities include managing calls, documenting interactions, and collaborating with internal teams. This is a remote position offering comprehensive health plans and performance incentives, with additional compensation for bilingual candidates.
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