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Strategy & Transformation Lead - Commercial Servicing

City National Bank, Los Angeles, CA, United States


Overview

STRATEGY & TRANSFORMATION LEAD - COMMERCIAL SERVICING This leadership role drives the delivery of large scale, enterprise-wide initiatives and provides active direction to achieve organizational strategy through advising on strategic opportunities and alignment, strategic planning, and cross-functional execution. The leader will work with workstream and initiative leaders across the organization to ensure plans are well thought out and deliver strong results and experiences for our clients, partners, colleagues and CNB. Working with transformation leaders, this role provides guidance to various teams and may identify, diagnose, and assess areas where there is a need to define or align strategy, address blockers, and capture opportunities.

Responsibilities Lead delivery of large scale, enterprise-wide initiatives.

Support executive leadership and key leaders to ensure strategic alignment and rapid progress on prioritized areas of focus.

Lead cross-functional teams to address strategic questions, diagnose issues, develop plans, align initiatives to corporate strategy, and execute to achieve business outcomes.

Drive, direct, monitor and contribute to critical strategic initiatives—enterprise onboarding, servicing through Salesforce, data governance, core modernization, and controls and compliance process transformation, among others.

Lead and develop a team to execute projects aligned with the organization’s strategies; communicate project prioritization and manage high-risk items.

Lead cross-functional teams to manage and resolve key initiatives, addressing risk, regulatory requirements, and blockers to strategy attainment.

Influence stakeholders as a strategic advisor on key focus areas to enable CNB’s strategy.

Balance and influence multiple priorities and teams by providing oversight and guidance, and maintain cross-organizational relationships to enable success.

Influence and promote adoption of the data governance operating model in alignment with CNB’s data strategy.

All City National products, financial solutions and services are provided ethically and with integrity in a client-first culture as embodied in City National’s PRIDE statement.

What you need to succeed

Required Qualifications Minimum 12 years of experience managing complex, large-scale projects involving cross-functional disciplines and/or geographical regions.

Minimum 12 years of experience in operational efficiency initiatives, systems development, and project management disciplines such as quality management, financial management and organizational change management.

Additional Qualifications Track record of delivering functional expertise on transformations at an enterprise level.

High-value personal qualities such as critical thinking, problem solving, ability to influence, teamwork, resourcefulness, responsibility, tenacity, independence, self-confidence, and high energy.

Deep knowledge of regulatory requirements, risk management, and compliance principles.

Ability to develop short- and long-term plans for all relevant levels of the enterprise/organization.

Strategic thinker with strong problem-solving, analytical and decision-making skills.

Experience in Agile delivery, Lean, Six Sigma, or other continuous improvement methodologies.

Strong project management skills.

Excellent verbal and written communication skills.

Excellent organization and analytical skills with emphasis on planning and operations.

What’s in it for you?

Compensation

Starting base salary: $127,626 - $237,014 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

Benefits and Perks

Benefits at City National include a comprehensive package and ongoing opportunities for growth.

Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date

Generous 401(k) company matching contribution

Career development through Tuition Reimbursement and other internal upskilling and training resources

Valued Time Away benefits including vacation, sick and volunteer time

Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs

Career Mobility support from a dedicated recruitment team

Colleague Resource Groups to support networking and community engagement

Get a more detailed look at our Benefits and Perks.

About Us

Since day one we’ve always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us.

Inclusion and Equal Opportunity Employment

City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

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