Taxpayer Experience & Advocacy Lead

A state administrative department is seeking a Taxpayer Advocate and Experience Officer to assist taxpayers in resolving tax issues, promote access to tax benefit programs, and improve taxpayer services. This role requires a bachelor's degree or equivalent experience in tax administration and involves direct interaction with various stakeholders, including lawmakers. The individual will also analyze trends in taxpayer issues and recommend changes to tax practices, providing an Annual Report on activities. Strong project management, teamwork, and communication skills are essential. #J-18808-Ljbffr