
Remote SaaS Technical Account Specialist
Solen Software Group, Salt Lake City, UT, United States
A fintech SaaS company is seeking a Technical Account Specialist to provide customer support and troubleshoot issues for its platforms. You will serve as a primary contact for customers, ensuring timely resolution of technical problems while also delivering excellent customer service. Ideal candidates will have 1-2 years in technical support with strong communication skills and experience with ticketing systems. This role is fully remote, offering opportunities for career growth.
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