Admissions Representative
Pediatric Home Service, Inc., Houston, TX, United States
Overview
At Pediatric Home Service, we help medically complex kids live their best lives,
at home, with their families.
As a national leader in pediatric home care, we offer a full range of services including
infusion, clinical nutrition, respiratory therapy, PPEC, private duty nursing, and DME.
Whether you're caring for patients or supporting behind the scenes, every role at PHS makes a difference. Join a mission-driven team that’s committed to putting children and families first.
Position : Admissions Representative
Location : Houston, Texas
Hours : Monday-Friday, 8am-5pm
In Office
Responsibilities
Performs intake of Durable Medical Equipment (DME), through the Brightree database
Coordinates the New Product Request process
Coordinates activities of the Customer Service (CS) helpdesk
Performs duties of the Coordinator of the Day (COD)
Obtains new patient referrals
Obtains insurance authorization information as required for products and services provided by PHS
Obtains ongoing patient supply orders
Obtains prescriber orders for products and services provided by PHS
Completes patient and prescriber information changes
Maintains all patient information on an ongoing basis
Coordinates intake process for specialized organizations
Supports evening and Saturday on-call staff
Addresses complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation
Reads prescriber orders, customer orders, work orders and shipping orders to determine items to be moved, gathered, or distributed
Coordinates service for evening deliveries
Process and coordinates paperwork from items delivered for intake
Prepare patient paperwork for billing
On-call duties/rotation may be required based on business need
Other duties as assigned
Requirements
High school diploma or 1–6 months of related experience and/or training, or an equivalent combination of education and experience.
Durable medical equipment (DME) intake/ admissions experience preferred
Exceptionally organized, multi-tasking, problem solving and communication and strong keyboard skills. A high level of initiative combined with a customer service mentality is also required.
Experience in Brightree EHR a plus!
Benefits
Generous Paid Time Off (PTO) for full time employees to ensure a healthy work-life balance
401(k) Matching to help secure your future
Tuition Reimbursement to support your educational and professional growth
Professional Development & Learning Opportunities to expand your skills and knowledge in pediatric care
Health and Dental insurance
Short & Long Term Disability and Life Insurance
We look forward to learning more about you & the skills you can bring to Pediatric Home Service!
Pediatric Home Service is an equal opportunity employer; we are committed to affirmative action and equal employment opportunities for all regardless of protected veteran status, race, color, creed, religion, national origin, sex, sexual orientation or identity, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status with regard to public assistance.
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at home, with their families.
As a national leader in pediatric home care, we offer a full range of services including
infusion, clinical nutrition, respiratory therapy, PPEC, private duty nursing, and DME.
Whether you're caring for patients or supporting behind the scenes, every role at PHS makes a difference. Join a mission-driven team that’s committed to putting children and families first.
Position : Admissions Representative
Location : Houston, Texas
Hours : Monday-Friday, 8am-5pm
In Office
Responsibilities
Performs intake of Durable Medical Equipment (DME), through the Brightree database
Coordinates the New Product Request process
Coordinates activities of the Customer Service (CS) helpdesk
Performs duties of the Coordinator of the Day (COD)
Obtains new patient referrals
Obtains insurance authorization information as required for products and services provided by PHS
Obtains ongoing patient supply orders
Obtains prescriber orders for products and services provided by PHS
Completes patient and prescriber information changes
Maintains all patient information on an ongoing basis
Coordinates intake process for specialized organizations
Supports evening and Saturday on-call staff
Addresses complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation
Reads prescriber orders, customer orders, work orders and shipping orders to determine items to be moved, gathered, or distributed
Coordinates service for evening deliveries
Process and coordinates paperwork from items delivered for intake
Prepare patient paperwork for billing
On-call duties/rotation may be required based on business need
Other duties as assigned
Requirements
High school diploma or 1–6 months of related experience and/or training, or an equivalent combination of education and experience.
Durable medical equipment (DME) intake/ admissions experience preferred
Exceptionally organized, multi-tasking, problem solving and communication and strong keyboard skills. A high level of initiative combined with a customer service mentality is also required.
Experience in Brightree EHR a plus!
Benefits
Generous Paid Time Off (PTO) for full time employees to ensure a healthy work-life balance
401(k) Matching to help secure your future
Tuition Reimbursement to support your educational and professional growth
Professional Development & Learning Opportunities to expand your skills and knowledge in pediatric care
Health and Dental insurance
Short & Long Term Disability and Life Insurance
We look forward to learning more about you & the skills you can bring to Pediatric Home Service!
Pediatric Home Service is an equal opportunity employer; we are committed to affirmative action and equal employment opportunities for all regardless of protected veteran status, race, color, creed, religion, national origin, sex, sexual orientation or identity, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status with regard to public assistance.
#J-18808-Ljbffr