Receptionist - State Farm Agent Team Member
State Farm, Alpharetta, GA, United States
Responsive recruiter
Replies within 24 hours
Benefits:
401(k) 401(k) matching Company parties Competitive salary Dental insurance Flexible schedule Health insurance Opportunity for advancement Paid time off Savings bank Signing bonus Training & development Vision insurance Front Desk Receptionist / Sales Support Associate The Gresham Group State Farm Agency
Position Overview: Are you outgoing, organized, and customer-focused with an interest in insurance and sales? Join our local State Farm agency team as a Front Desk Receptionist / Sales Support Associate! This pivotal role serves as the welcoming face of our office, handling front desk operations, incoming and outgoing calls, customer service, and supporting sales activity through lead generation and appointment scheduling. The ideal candidate is motivated to pursue their insurance licensing and grow into a sales or production role within the agency.
Key Responsibilities:
Provide excellent customer service through clear communication, detailed record keeping, and timely follow-up. Establish and maintain strong customer relationships. Answer and manage multi-line phone systems, handling inbound customer inquiries and making outbound calls to develop leads and follow up on sales opportunities. Use a customer-focused, needs-based approach to educate customers on insurance options and agency services. Schedule appointments and maintain accurate calendars for the sales team using digital tools (e.g., Salesforce, Microsoft Office). Assist with customer account management and service requests to ensure client satisfaction and retention. Maintain detailed and organized records of customer interactions and sales activities using our CRM Salesforce. Demonstrate a proactive approach to problem-solving and teamwork within a fast-paced office environment. **Pursue required insurance licensing (Property & Casualty, Life & Health) with agency support and training to advance into sales or production roles. Qualifications:
Strong communication skills-verbal, written, and listening-with a friendly and professional phone presence. Comfortable making outbound sales calls and engaging with customers to identify needs and promote products. Detail-oriented with excellent organizational and multitasking abilities. Proficient with computer applications including Microsoft Office Suite and Salesforce Prior experience in customer service, sales, or administrative support preferred but not required. Self-motivated, enthusiastic about learning, and committed to professional growth. Ability to work in a team environment and maintain client confidentiality. Bi-lingual abilities are preferred to assist in serving a diverse customer base effectively Interest in pursuing insurance licensing and career advancement within the agency. Benefits:
Base salary pay plus commission and additional bonus/ incentive opportunities. Paid time off including vacation and personal/sick days. Flexible scheduling to support work-life balance. 401(k) plan with matching contributions. Health benefits package. Support and training to obtain insurance licenses and develop a career in insurance sales and production. Positive and collaborative team atmosphere with growth potential. Additional Information: This position is with a State Farm independent contractor agent and not with State Farm Insurance Companies. Employment is contingent upon successful completion of any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees.
Compensation: $50,000.00 - $95,000.00 per year
Ready to Launch Your Career?
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. About Our Agency
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. Our office is located in Alpharetta, GA.
If you want a career, not a job, then we encourage you to apply
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Replies within 24 hours
Benefits:
401(k) 401(k) matching Company parties Competitive salary Dental insurance Flexible schedule Health insurance Opportunity for advancement Paid time off Savings bank Signing bonus Training & development Vision insurance Front Desk Receptionist / Sales Support Associate The Gresham Group State Farm Agency
Position Overview: Are you outgoing, organized, and customer-focused with an interest in insurance and sales? Join our local State Farm agency team as a Front Desk Receptionist / Sales Support Associate! This pivotal role serves as the welcoming face of our office, handling front desk operations, incoming and outgoing calls, customer service, and supporting sales activity through lead generation and appointment scheduling. The ideal candidate is motivated to pursue their insurance licensing and grow into a sales or production role within the agency.
Key Responsibilities:
Provide excellent customer service through clear communication, detailed record keeping, and timely follow-up. Establish and maintain strong customer relationships. Answer and manage multi-line phone systems, handling inbound customer inquiries and making outbound calls to develop leads and follow up on sales opportunities. Use a customer-focused, needs-based approach to educate customers on insurance options and agency services. Schedule appointments and maintain accurate calendars for the sales team using digital tools (e.g., Salesforce, Microsoft Office). Assist with customer account management and service requests to ensure client satisfaction and retention. Maintain detailed and organized records of customer interactions and sales activities using our CRM Salesforce. Demonstrate a proactive approach to problem-solving and teamwork within a fast-paced office environment. **Pursue required insurance licensing (Property & Casualty, Life & Health) with agency support and training to advance into sales or production roles. Qualifications:
Strong communication skills-verbal, written, and listening-with a friendly and professional phone presence. Comfortable making outbound sales calls and engaging with customers to identify needs and promote products. Detail-oriented with excellent organizational and multitasking abilities. Proficient with computer applications including Microsoft Office Suite and Salesforce Prior experience in customer service, sales, or administrative support preferred but not required. Self-motivated, enthusiastic about learning, and committed to professional growth. Ability to work in a team environment and maintain client confidentiality. Bi-lingual abilities are preferred to assist in serving a diverse customer base effectively Interest in pursuing insurance licensing and career advancement within the agency. Benefits:
Base salary pay plus commission and additional bonus/ incentive opportunities. Paid time off including vacation and personal/sick days. Flexible scheduling to support work-life balance. 401(k) plan with matching contributions. Health benefits package. Support and training to obtain insurance licenses and develop a career in insurance sales and production. Positive and collaborative team atmosphere with growth potential. Additional Information: This position is with a State Farm independent contractor agent and not with State Farm Insurance Companies. Employment is contingent upon successful completion of any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees.
Compensation: $50,000.00 - $95,000.00 per year
Ready to Launch Your Career?
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. About Our Agency
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. Our office is located in Alpharetta, GA.
If you want a career, not a job, then we encourage you to apply
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.