Commercial Insurance Account Manager- Property & Casualty

Commercial Insurance Account Manager Buffer Insurance | Full-Time - This position reports in SouthLake About Buffer Insurance At Buffer Insurance, our work goes beyond policies—we protect people, businesses, and futures. We are a growing, relationship-focused insurance agency offering commercial insurance, employer benefits, and Medicare solutions. Our mission is to simplify insurance, provide comprehensive protection, and build long-term partnerships rooted in clarity, trust, and responsiveness. We are committed to serving our clients with excellence while maintaining a collaborative, values-driven culture. Culture & Values Buffer Insurance is committed to building a values-driven, God-honoring workplace. Our culture is rooted in five core values: Excellence, Teamwork, Health, Growth, Trust. Position We are seeking a Commercial Insurance Account Manager to support and strengthen our business insurance relationships. This is not a transactional, high-pressure sales role. Instead, this position centers on: Managing and retaining commercial insurance accounts Overseeing renewals and policy administration Serving as a trusted risk advisor to business clients Identifying natural coverage gaps and appropriate growth opportunities The ideal candidate is consultative, detail-oriented, and relationship-driven — someone who values long-term client partnerships over one-time sales. This is a full-time, salaried role with performance-based bonus opportunities tied to account growth and retention. Core Responsibilities: Client Relationship & Account Management Serve as a primary point of contact for commercial insurance clients Build long-term partnerships with business owners and decision-makers Conduct renewal reviews and proactively communicate policy updates Provide clear guidance on coverage options and risk management strategies Ensure high client retention through consistent, responsive service Commercial Policy Administration Implement and manage Property & Casualty policies, including: General Liability Workers’ Compensation Business Owner Policies (BOP) Additional commercial lines as appropriate Coordinate with carriers on underwriting, endorsements, and renewals Process policy documentation accurately and efficiently Maintain organized, compliant client records Strategic Account Growth Identify appropriate opportunities to enhance coverage within existing accounts Educate clients on additional protections that align with their operational risks Collaborate internally to cross-support employer benefits or other service lines when appropriate Respond to inbound inquiries and qualified new business opportunities Operational Excellence Document client communications and ensure timely follow-up Manage multiple accounts and renewal timelines effectively Handle confidential business information with professionalism and discretion Skills & Qualifications High School Diploma required; Bachelor’s degree preferred Active Texas Property & Casualty License (or ability to obtain within 60 days) Strong communication and client advisory skills Organized and detail-oriented with the ability to manage renewals and documentation Comfortable explaining coverage structures and risk concepts to business owners Service-minded, consultative approach rather than aggressive sales tactics Professional, ethical, and team-oriented Compensation & Benefits Base Salary: $50,000 – $69,000 (commensurate with experience) Performance-based bonus opportunities tied to retention and account growth Paid Time Off (PTO) Comprehensive benefits package including: Medical Dental Vision Life Insurance Short-Term Disability Why Join Buffer Insurance Stable, long-term career path in commercial insurance Relationship-first agency culture Opportunity to advise and support local businesses in meaningful ways Values-driven, supportive team environment Balanced compensation structure with growth upside #J-18808-Ljbffr