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Ambassador, Hotel, Business Services, Property, Casino, Information\n","descriptionText","LEAD AMBASSADOR SLOT Treasure Island Hotel Marketing & Communications It is the primary responsibility of the Lead Slot Ambassador to effectively market, evaluate, recruit, establish and maintain a professional relationship with slot casino guests and to provide specialized attention to high-end guests. All duties are Ambassador, Hotel, Business Services, Property, Casino, Information","shortDescription","It is the primary responsibility of the Lead Slot Ambassador to effectively market, evaluate, recruit, establish and maintain a professional relati...","location","locations",[451],{"_452":453,"_454":455,"_456":457,"_458":459,"_460":461},"formatted","Las Vegas, NV, United States, 89105","city","Las Vegas","state","NV","country","United States","postal_code","89105","companyName","Treasure Island Hotel","salaryMin","salaryMax","salaryDescription","https://us.thebigjobsite.com/redirectfeedjob?jobid=1165E801DE812CBF9E346D886788A49E&source=mediabistroxmlus&utm_source=mediabistroxmlus&jobSiteKey=C6FF47055397A156E6FFC16EA80D71B8","companyDescription","companyWebsite","displayLogo","https://www.mediabistro.com/public/images/desk-100x50.webp","displayThumbnail","displayHeadline","Work at Treasure Island Hotel","isManualPosted","costPerClick",0.12,"displayUrl","fullUrl","https://www.mediabistro.com/jobs/3077174465-lead-ambassador-slot","strippedDescription","It is the primary responsibility of the Lead Slot Ambassador to effectively market, evaluate, recruit, establish and maintain a professional relationship with slot casino guests and to provide specialized attention to high-end guests. All duties areAmbassador, Hotel, Business Services, Property, Casino, Information\n","parsedLocation",{"_452":485,"_486":199,"_487":199,"_454":455,"_456":457,"_458":459,"_460":461},"Las Vegas, NV, United States","street1","street2","displayPublishedAt","6 hours ago","shortTitle","shortLocation","level","searchCompanyPath","/jobs?keyword=Treasure+Island+Hotel","searchLocationPath","/jobs?location=Las+Vegas%2C+NV%2C+United+States","searchTitlePath","/jobs?keyword=LEAD+AMBASSADOR+SLOT","featuredCompany",{"_431":501,"_15":379,"_502":434,"_76":-5,"_503":504,"_248":505,"_448":506,"_507":-5,"_508":509,"_510":-5,"_511":512,"_513":514,"_515":516,"_470":517,"_478":518,"_472":519},1072,"agency","slug","hearst-television","

Every career with Hearst Television is like a story. How it develops, where it takes you, the milestones you reach along the way – you’ve got a lot to look forward to as your unique career story unfolds. Hearst Television, a subsidiary of Hearst, owns and operates local television and radio stations serving nearly three dozen U.S. cities, reaching 24 million U.S. television households. Through its partnership with nearly all major networks, Hearst Television distributes national content across more than 120 video channels, including programming from ABC, NBC, CBS, CW, MY Net, MeTV, This TV, Estrella, and more. Hearst Television is recognized as one of the industry's premier companies. It has been honored with numerous awards for distinguished journalism and industry innovation, including the Walter Cronkite Award for political journalism, the national Edward R. Murrow Award, the DuPont-Columbia Award, and the George Foster Peabody Award.

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Ellis Island Casino, Hotel & Brewery, our 16 Village Pub locations, Mt Charleston Lodge, and our sister companies, Marker Trax and KOIN, are committed to providing the best goods and services to our guests and clients. Our casino and food and beverage locations are home to some of Las Vegas's most recognized food, beverages, hospitality, and entertainment! Not only do we serve the highest quality food, but we've been voted the #1 Best Microbrewery of Las Vegas and have the #1 Best Karaoke of Las Vegas. Marker Trax is a patented casino advance line system that provides technology solutions to casinos to make the gaming experience more convenient and accessible to players. KOIN offers a full-service financial wallet and integrated payment solution, and aims to provide a convenient, secure and flexible payment solution for both consumers and businesses.\nWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.\nSlot Ambassador\nCategory: Casino Status: Non-Exempt Reports To: Slot Manager and Director of Slot Operations\nJob Description\nThe Slot Ambassador plays a vital role in delivering an exceptional gaming experience by providing prompt, friendly, and professional service to casino guests. This position is responsible for processing jackpot payouts, assisting guests with slot-related inquiries, and ensuring a welcoming atmosphere on the casino floor. The Slot Ambassador ensures compliance with all company, departmental, and gaming regulations to uphold the highest standards of integrity and service.\nBenefits\nMedical\nDental\nBasic Life Insurance (included with the dental plan)\nVision\nShort-term Disability\nCombo plan covering accidents, hospitalizations, and critical illnesses\nFree on-site parking\nOne free meal per shift\nPaid time off\nEligibility to participate in a 401(k)-retirement plan (after 6 months of successful employment)\nLocation\nIn-person in Las Vegas, NV, 89109: Reliably commute or plan to relocate before starting work (required).\nResponsibilities\nVerify guest identity and ensure all players meet legal age requirements for gaming.\nGreet and interact with guests on the casino floor, ensuring they have a positive and enjoyable experience.\nProvide assistance to guests with slot machine operations, ensuring they understand game rules, jackpot procedures, and machine functions.\nAssist in resolving any slot machine-related issues, such as technical problems, payment errors, or guest inquiries, in a timely and efficient manner.\nMonitor the casino floor for slot machine performance, reporting any malfunctions or issues.\nProvide support to guests by explaining jackpot payout procedures and processing jackpot payments accurately.\nEnsure that all slot machines are clean, well-maintained, and operational to enhance the guest experience.\nAssist with machine reset or minor troubleshooting when needed.\nEnsure compliance with all gaming regulations and internal policies.\nHandle guest information confidentially and in accordance with company and regulatory standards.\nMaintain knowledge of all slot machine types and operations to confidently assist guests and troubleshoot issues.\nStay updated on all casino promotions, events, and new slot games to inform and engage with guests.\nSkills / Experience\nHigh School Diploma or equivalent required.\nMust be at least 21 years of age.\nAt least 1 year of experience as a Slot Ambassador or similar role within the gaming and/or hospitality industries.\nFamiliarity with electronic and slot equipment.\nProficient understanding of electronics down to the circuit board level with the ability to read and understand schematics.\nAbility to perform intermediate math.\nStrong interpersonal and communication skills with the ability to engage with diverse Team Members and guests alike.\nAbility to maintain professionalism and a positive attitude in a fast-paced, dynamic environment.\nDetail-oriented with the ability to handle multiple tasks simultaneously.\nFlexibility to work evenings, weekends, and holidays as needed.\nMust be able to obtain a Nevada Gaming Registration Card.\nThe ability to submit to a background check and drug test is required.\nPhysical Requirements\nWork indoors and move throughout the property over 75% of the time.\nLift, bend/kneel.\nWork less than 25% of the time outdoors.\nHearing, vision, speech, and literacy skills are critical.\nAbility to work in environments that are smoky, noisy, hot, cold or humid.\nAbility to move or lift a minimum of 50 lbs. up to 250 lbs.\nCore Values\nService - Personalized, warm, and consistently exceptional customer service.\nValue - Committed to deliver quality products for great prices.\nGrowth - Promote personal development and growth for all team members.\nFamily - Create a family-like environment by staying close to our guests and our team members.\nPassion - Work with passion and enthusiasm every day.

","Slot Ambassador

Ellis Island Casino, Hotel & Brewery, our 16 Village Pub locations, Mt Charleston Lodge, and our sister companies, Marker ...","Slot Ambassador",[531],{"_458":459,"_454":455,"_452":532,"_456":457,"_460":533},"Las Vegas, NV, United States, 89101","89101",["B","3048344021"],"Work at Ellis Island Casino, Hotel & Brewery and Village Pub","2 days ago","/jobs/3048344021-slot-ambassador","/jobs?keyword=Ellis+Island+Casino%2C+Hotel+%26+Brewery+and+Village+Pub","/jobs?keyword=Slot+Ambassador",{"_435":434,"_439":541,"_470":471,"_462":542,"_248":543,"_446":544,"_433":434,"_113":545,"_437":199,"_438":199,"_472":471,"_448":199,"_449":546,"_431":552,"_473":553,"_436":120,"_488":554,"_478":555,"_490":545,"_491":556,"_493":557,"_495":558,"_497":559},["D",1774836000000],"Treasure Island Resort & Casino","Casino Ambassador

Job Category: Marketing\nLocation: Treasure Island Resort & Casino, Welch, MN 55089, USA\nPay Rate: $41,600 starting salary\nDescription

To provide a high level of service to High-Value player segments and provide support in Marketing Operations. Responsible for a high level of guest service as described in your department's guest service standards.\nEssential Duties and Responsibilities:\nIdentify and recruit players for Island Passport Club membership by promoting club benefits and enroll new Player's Club members\nEnsures player enrollment and processing is handled accurately, efficiently, and professionally\nWork closely with table games staff to increase club participation among Table Game players\nMeet and greet hosted players on the casino floor\nMaintain a constant awareness of all Casino services, promotions and events\nOffer services to hosted players to include drink service, promotions participation and expedite other player needs\nAssist Casino Hosts as needed with meet and greet and other guest services for coded players\nUse Call Center resources to actively call players to acknowledge and promote special occasions (birthday, anniversary, etc.), and special trips.\nAssist players of potential High-Value in conjunction with Casino Hosts\nAssist Island Passport Club and Call Center staff as needed\nIdentify active players without a card and secure, print and deliver cards for tracking\nPromote club benefits and the use of the card in all player interactions\nAssist Call Center with sales lead penetration by making sales calls to assigned lists\nIncrease spend per trip by reaching out to assigned hosted / developmental players, meet goals and quotas as assigned\nFloor prospect for players of extreme High-Value\nOrganize, categorize and maintain all players in assigned book of business\nAnalyze player profiles for sales calls\nExpedite player requests and reservations\nFulfill player requests for comps\nAccompany guests to sporting events as needed Drive inactive/dormant player trips\nRespond to Guest inquiries through varied means of both written and oral communication\nKnowledge and Certification, Skills and Abilities:\nRequired:\nHigh School Diploma/GED or equivalent experience\n6 months experience as a Customer Service Representative II, Island Passport Club Representative II or equivalent experience in customer service sales\nSkills:\nAccurate and detail-oriented\nHighly organized and ability to adapt quickly to changing priorities\nStrong computer skills Microsoft Office (Word, Excel and Outlook) and Windows\nExcellent written, verbal and interpersonal communication skills\nMust be able to read and write English\nProven to accurately type 35 wpm\nProficient at phone systems and computer applications\nAbilities:\nAbility to work fast and efficiently\nAbility to provide superior guest service to guests, coworkers and management while maintaining a high level of maturity, professional and credibility\nAbility to follow established dress code policies and practice good personal hygiene\nAbility to independently complete multiple tasks in a professional manner\nAbility to speak in a clear, concise and pleasant voice\nAbility to retain large amounts of information regarding the property and its amenities\nAbility to enthusiastically and professionally sell and/or promote relevant events and promotions\nRequired Training:\nTreasure Island guest service training\nTIPS training and certification\nDepartment software applications including Player Tracking, Gaming System and Hotel Management Systems\nDepartment orientation\nAny position-related training as determined by department manager\nPhysical Demands:\nMust be able to walk and / or stand and sit for long periods throughout the day\nMust have a good sense of balance, and be able to bend, kneel, stoop and twist\nMust be able to push, pull and grasp objects occasionally\nMust be able to perform repetitive hand and wrist motions\nWorking Environment:\nWork is performed throughout the property (indoors and outdoors) and may include excessive noise, flashing lights, frequent loud noises and cigarette smoke\nMust be willing to work a flexible schedule including all shifts, weekends and holidays\nExtensive computer use\nOccasionally overtime may be required\nOccasionally must deal with angry or hostile individuals\nHigh volume direct public contact

","Casino Ambassador

Job Category: Marketing\nLocation: Treasure Island Resort & Casino, Welch, MN 55089, USA\nPay Rate: $41,600 starting salar...","Casino Ambassador",[547],{"_458":459,"_454":548,"_452":549,"_456":550,"_460":551},"Welch","Welch, MN, United States, 55089","MN","55089",["B","3064919231"],"Work at Treasure Island Resort & Casino","1 days ago","/jobs/3064919231-casino-ambassador","Welch, MN, United States","/jobs?keyword=Treasure+Island+Resort+%26+Casino","/jobs?location=Welch%2C+MN%2C+United+States","/jobs?keyword=Casino+Ambassador",{"_435":434,"_439":561,"_470":471,"_462":542,"_248":562,"_446":563,"_433":434,"_113":545,"_437":199,"_438":199,"_472":471,"_448":199,"_449":564,"_431":566,"_473":553,"_436":120,"_488":567,"_478":568,"_490":545,"_491":556,"_493":557,"_495":558,"_497":559},["D",1774299600000],"SUMMARY\nPay Rate: $41,600 starting salary

To provide a high level of service to High-Value player segments and provide support in Marketing Operations. Responsible for a high level of guest service as described in your department’s guest service standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Identify and recruit players for Island Passport Club membership by promoting club benefits and enroll new Player’s Club members

Ensures player enrollment and processing is handled accurately, efficiently, and professionally

Work closely with table games staff to increase club participation among Table Game players

Meet and greet hosted players on the casino floor

Maintain a constant awareness of all Casino services, promotions and events

Offer services to hosted players to include drink service, promotions participation and expedite other player needs

Assist Casino Hosts as needed with meet and greet and other guest services for coded players

Use Call Center resources to actively call players to acknowledge and promote special occasions (birthday, anniversary, etc.), and special trips.

Assist players of potential High-Value in conjunction with Casino Hosts

Assist Island Passport Club and Call Center staff as needed

Identify active players without a card and secure, print and deliver cards for tracking

Promote club benefits and the use of the card in all player interactions

Assist Call Center with sales lead penetration by making sales calls to assigned lists

Increase spend per trip by reaching out to assigned hosted / developmental players, meet goals and quotas as assigned

Floor prospect for players of extreme High-Value

Organize, categorize and maintain all players in assigned book of business

Analyze player profiles for sales calls

Expedite player requests and reservations

Fulfill player requests for comps

Accompany guests to sporting events as needed Drive inactive/dormant player trips

Respond to Guest inquiries through varied means of both written and oral communication

KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES\nKNOWLEDGE AND CERTIFICATION REQUIRED

High School Diploma/GED or equivalent experience

6 months experience as a Customer Service Representative II, Island Passport Club Representative II or equivalent experience in customer service sales

SKILLS REQUIRED

Accurate and detail-oriented

Highly organized and ability to adapt quickly to changing priorities

Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows

Excellent written, verbal and interpersonal communication skills

Must be able to read and write English

Proven to accurately type 35 wpm

Proficient at phone systems and computer applications

ABILITIES REQUIRED

Ability to work fast and efficiently

Ability to provide superior guest service to guests, coworkers and management while maintaining a high level of maturity, professional and credibility

Ability to follow established dress code policies and practice good personal hygiene

Ability to independently complete multiple tasks in a professional manner

Ability to speak in a clear, concise and pleasant voice

Ability to retain large amounts of information regarding the property and its amenities

Ability to enthusiastically and professionally sell and/or promote relevant events and promotions

REQUIRED TRAINING

Treasure Island guest service training

TIPS training and certification

Department software applications including Player Tracking, Gaming System and Hotel Management Systems

Department orientation

Any position-related training as determined by department manager

PHYSICAL DEMANDS

Must be able to walk and / or stand and sit for long periods throughout the day

Must have a good sense of balance, and be able to bend, kneel, stoop and twist

Must be able to push, pull and grasp objects occasionally

Must have the ability to independently lift up to 25 pounds occasionally

Must be able to perform repetitive hand and wrist motions

WORKING ENVIRONMENT

Work is performed throughout the property (indoors and outdoors) and may include excessive noise, flashing lights, frequent loud noises and cigarette smoke

Must be willing to work a flexible schedule including all shifts, weekends and holidays

Extensive computer use

Occasionally overtime may be required

Occasionally must deal with angry or hostile individuals

High volume direct public contact

#J-18808-Ljbffr\n","SUMMARY\nPay Rate: $41,600 starting salary

To provide a high level of service to High-Value player segments and provide support in Marketin...",[565],{"_458":459,"_454":548,"_452":556,"_456":550},["B","2989647657"],"7 days ago","/jobs/2989647657-casino-ambassador",{"_435":434,"_439":570,"_470":471,"_462":542,"_248":571,"_446":572,"_433":434,"_113":573,"_437":199,"_438":199,"_472":471,"_448":199,"_449":574,"_431":576,"_473":553,"_436":129,"_488":567,"_478":577,"_490":573,"_491":556,"_493":557,"_495":558,"_497":578},["D",1774317600000],"Island Passport Club Representative

Job Category: Marketing\nLocation: Treasure Island Resort & Casino, Welch, MN 55089, USA\nPay Rate: $16.00 an hour with $2.00 an hour additional shift differential on swing and grave shift\nDescription

Essential Duties and Responsibilities:\nWelcome guests, answer questions and provide information and support to guests\nInput, update and maintain accurate player information in the casino management system\nIssue Island Passport club cards for club members\nBe knowledgeable about and provide guests with information regarding Island Passport club membership, property-wide events and other property amenities\nRedeem cash, prizes and comps for guests following department guidelines\nMeet goals as established by management\nMaintain a working knowledge of promotional systems\nPerformance point and promotion adjustments following department guidelines\nKnowledge and Certification, Skills and Abilities:\nRequired Knowledge and Certification:\nHigh School Diploma/GED or equivalent experience\nPreferred Knowledge and Certification:\n1-year hospitality or guest service experience, preferably in casinos\nRequired Skills:\nAccurate and detail oriented\nHighly organized and ability to adapt quickly to changing priorities\nExcellent verbal and interpersonal communication and problem solving skills\nProven high guest service skills\nProficient computer skills Microsoft Office (Word, Excel and Outlook) and Windows\nRequired Abilities:\nAbility to work in a fast paced environment\nAbility to interact with guests, coworkers and management in a professional and courteous manner\nAbility to follow established dress code policies and practice good personal hygiene\nAbility to speak in a clear, concise and pleasant voice\nAbility to retain large amounts of information regarding the property and its amenities\nAbility to read and write English\nPhysical Demands:\nMust be able to walk, stand and/or sit for long periods throughout the day\nMust have a good sense of balance, and be able to bend, kneel, stoop and twist\nMust be able to push, pull and grasp objects occasionally\nMust have the ability to independently lift up to 25 pounds occasionally\nMust be able to perform repetitive hand and wrist motions\nWorking Environment:\nOffice, restaurant, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke and outdoors for guest events\nMust be willing to work a flexible schedule including all shifts, weekends and holidays\nExtensive computer use\nOccasionally must deal with angry or hostile individuals\nHigh volume direct public contact

","Island Passport Club Representative

Job Category: Marketing\nLocation: Treasure Island Resort & Casino, Welch, MN 55089, USA\nPay Rate: $16....","Island Passport Club Representative",[575],{"_458":459,"_454":548,"_452":549,"_456":550,"_460":551},["B","2991742812"],"/jobs/2991742812-island-passport-club-representative","/jobs?keyword=Island+Passport+Club+Representative",{"_435":434,"_439":580,"_470":471,"_462":542,"_248":581,"_446":582,"_433":434,"_113":583,"_437":199,"_438":199,"_472":471,"_448":199,"_449":584,"_431":586,"_473":553,"_436":120,"_488":536,"_478":587,"_490":583,"_491":556,"_493":557,"_495":558,"_497":588},["D",1774706400000],"Database Marketing Intern

Job Category: Marketing\nRequisition Number: DATAB001324\nFull-Time\nOn-site\nTreasure Island Resort & Casino\nWelch, MN 55089, USA\nDescription

Please note: A resume is required for this position\nPay Rate: $14.25 an hour\nESSENTIAL DUTIES AND RESPONSIBILITIES\nPerform day-to-day tasks to support assigned area with meeting business needs while satisfying internship requirements\nAnswer guest inquiries regarding marketed offers and communications applying discretion while adhering to property goals and policies when determining appropriate corrective action\nWork in Island Passport, Hotel and/or Call Center as scheduled (must meet or exceed expectations for each position while in the role)\nMaintain integrity and accuracy of various databases in order to increase efficiency and success of guest contact\nManage treatment and affective administration of returned mail\nPrepare ongoing analysis reports focusing on the system or program integrity\nManage a series of guest correspondence initiatives\nProvide support for market analysis initiatives\nWork 3 5 special events, including parades, concerts, fairs and festivals to assist with property needs\nComplete special projects to support assigned area with meeting business needs while satisfying internship requirements\nProvide accurate and consistent support in assigned department\nSpecific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements.\nKNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES\nKnowledge and Certification\nRequired:\nHigh School Diploma/GED or equivalent experience\nCurrent enrollment in 2 or 4-year post-secondary educational program pursuing a degree in a field of study related to the area where the internship is being performed\nPreferred:\nPrevious guest service experience\nSkills\nRequired:\nAccurate and detail-oriented\nHighly organized and ability to adapt quickly to changing priorities\nExcellent verbal and interpersonal communication skills\nExcellent problem solving skills\nAbilities\nRequired:\nAbility to work fast and efficiently\nAbility to follow established dress code policies and practice good personal hygiene\nAbility to interact with guests, coworkers and management in a professional and courteous manner\nAbility to manage projects in a timely and efficient manner\nAbility to independently complete multiple tasks in a professional manner\nAbility to serve both internal and external customers\nREQUIRED TRAINING\nTreasure Island guest service training\nAny position-related training as determined by division director\nPHYSICAL DEMANDS\nMust be able to walk and/or stand for long periods throughout the day\nMust have a good sense of balance, and be able to bend, kneel and stoop\nMust have the ability to independently lift up to 25 pounds on a frequent basis\nMust be able to perform repetitive hand and wrist motions\nMust have good eye hand coordination\nWORKING ENVIRONMENT\nWork may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke\nMust be willing to work a flexible schedule including all shifts, weekends and holidays\nOccasionally must deal with angry or hostile individuals\nHigh volume direct public contact\nEqual Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.\n","Database Marketing Intern

Job Category: Marketing\nRequisition Number: DATAB001324\nFull-Time\nOn-site\nTreasure Island Resort & Casino\nWelch,...","Database Marketing Intern",[585],{"_458":459,"_454":548,"_452":549,"_456":550,"_460":551},["B","3044046595"],"/jobs/3044046595-database-marketing-intern","/jobs?keyword=Database+Marketing+Intern","actionData","errors"]