Collections Specialist
Century Group, Los Angeles, CA, United States
Century Group is partnering with a client that is seeking a Collections Specialist to join their team. Exact compensation may vary based on skills, experience, and location. Expected starting base salary of $50,000 to $55,000 per year.
Job Responsibilities:
Contacts tenants with overdue accounts to collect outstanding balances through phone, email, and written communication Negotiates and establishes payment plans while protecting financial interests Serves as the primary contact for tenant billing inquiries and disputes Posts tenant payments accurately and documents all collection activities in Yardi Ensures compliance with federal and state laws including FDCPA and fair housing regulations Requirements:
Demonstrates strong verbal and written communication skills in tenant interactions Applies excellent negotiation and conflict-resolution abilities to resolve payment issues Maintains a high level of organization and attention to detail for accurate record-keeping Utilizes Yardi or similar software to manage collections and financial data Handles sensitive financial conversations with professionalism and empathy Qualifications:
Brings experience in real estate or property management environments Possesses proven background in collections, accounts receivable, or related roles Understands landlord-tenant law and collections regulations An Associate's or Bachelor's degree in accounting, finance, or a related field (preferred) Communicates effectively with former tenants to resolve outstanding balances
REF#50988 #ZR
Contacts tenants with overdue accounts to collect outstanding balances through phone, email, and written communication Negotiates and establishes payment plans while protecting financial interests Serves as the primary contact for tenant billing inquiries and disputes Posts tenant payments accurately and documents all collection activities in Yardi Ensures compliance with federal and state laws including FDCPA and fair housing regulations Requirements:
Demonstrates strong verbal and written communication skills in tenant interactions Applies excellent negotiation and conflict-resolution abilities to resolve payment issues Maintains a high level of organization and attention to detail for accurate record-keeping Utilizes Yardi or similar software to manage collections and financial data Handles sensitive financial conversations with professionalism and empathy Qualifications:
Brings experience in real estate or property management environments Possesses proven background in collections, accounts receivable, or related roles Understands landlord-tenant law and collections regulations An Associate's or Bachelor's degree in accounting, finance, or a related field (preferred) Communicates effectively with former tenants to resolve outstanding balances
REF#50988 #ZR