Fine Jewelry Sales Specialist
Keyzar Jewelry, New York, NY, United States
About Keyzar Jewelry
Be one of the first applicants, read the complete overview of the role below, then send your application for consideration.
Keyzar Jewelry is a fast-growing fine jewelry brand known for custom engagement rings, wedding bands, and lab-grown diamond collections. We blend expert craftsmanship with modern e-commerce to help people celebrate life’s most meaningful moments. Our customers deserve exceptional guidance as they choose their forever pieces — and you will be a key part of creating that experience. ⸻ Role Overview We are seeking a passionate, customer-focused Fine Jewelry Sales Specialist to drive both showroom and online sales. You will assist customers through in-person appointments in our NYC showroom, conduct virtual sales consultations, and respond to real-time chat and messaging inquiries from prospective buyers browsing our website. This role is perfect for someone who loves jewelry, thrives in a consultative sales environment, and enjoys helping people through emotional, life-changing purchases. ⸻ Responsibilities Showroom Sales • Provide warm, personalized guidance during scheduled showroom appointments • Present products professionally and showcase craftsmanship and sparkle • Educate customers on diamonds, gemstones, materials, and customization options • Support clients through decision-making and checkout processes Virtual Consultations & Chat Sales • Conduct video sales meetings with clients globally • Respond to live chat / messaging inquiries in a timely and professional manner • Convert digital leads into high-value customers with strong follow-up and rapport Customer Experience & Relationship Building • Build trust through transparency, product expertise, and empathy • Maintain accurate notes in CRM and follow up on leads diligently • Identify opportunities to upsell or personalize the customer journey Operational Support • Care for product samples and maintain a beautiful showroom environment • Assist with inventory checks, organization, and product logistics as needed • Provide feedback from customers to product and marketing teams ⸻ Minimum Requirements • Based in NYC with ability to work on-site during showroom hours • 1–3+ years of sales experience — jewelry, luxury, or consultative sales strongly preferred • Strong communication and customer service skills • Comfort conducting video calls and using digital sales tools • Professional, polished appearance and demeanor • Ability to learn diamond/metal knowledge quickly and accurately • Strong organizational skills and lead follow-through xywuqvp mindset ⸻ Preferred Qualifications • Previous fine jewelry or engagement ring sales experience • Understanding of diamonds, certification, settings, customization, etc. • Familiarity with CRM systems, Shopify, or live-chat platforms • Multilingual is a plus ⸻ What We Offer • Competitive base salary + commission structure • Opportunities for performance-based growth • Access to expert product training and continuous learning • A supportive, team-focused environment • The chance to help people celebrate some of the happiest moments of their lives ⸻ How to Apply Please include: • Resume • Brief note about why you’d be a great fit for Keyzar Jewelry • Any jewelry or luxury sales portfolio or achievements (if available)
Be one of the first applicants, read the complete overview of the role below, then send your application for consideration.
Keyzar Jewelry is a fast-growing fine jewelry brand known for custom engagement rings, wedding bands, and lab-grown diamond collections. We blend expert craftsmanship with modern e-commerce to help people celebrate life’s most meaningful moments. Our customers deserve exceptional guidance as they choose their forever pieces — and you will be a key part of creating that experience. ⸻ Role Overview We are seeking a passionate, customer-focused Fine Jewelry Sales Specialist to drive both showroom and online sales. You will assist customers through in-person appointments in our NYC showroom, conduct virtual sales consultations, and respond to real-time chat and messaging inquiries from prospective buyers browsing our website. This role is perfect for someone who loves jewelry, thrives in a consultative sales environment, and enjoys helping people through emotional, life-changing purchases. ⸻ Responsibilities Showroom Sales • Provide warm, personalized guidance during scheduled showroom appointments • Present products professionally and showcase craftsmanship and sparkle • Educate customers on diamonds, gemstones, materials, and customization options • Support clients through decision-making and checkout processes Virtual Consultations & Chat Sales • Conduct video sales meetings with clients globally • Respond to live chat / messaging inquiries in a timely and professional manner • Convert digital leads into high-value customers with strong follow-up and rapport Customer Experience & Relationship Building • Build trust through transparency, product expertise, and empathy • Maintain accurate notes in CRM and follow up on leads diligently • Identify opportunities to upsell or personalize the customer journey Operational Support • Care for product samples and maintain a beautiful showroom environment • Assist with inventory checks, organization, and product logistics as needed • Provide feedback from customers to product and marketing teams ⸻ Minimum Requirements • Based in NYC with ability to work on-site during showroom hours • 1–3+ years of sales experience — jewelry, luxury, or consultative sales strongly preferred • Strong communication and customer service skills • Comfort conducting video calls and using digital sales tools • Professional, polished appearance and demeanor • Ability to learn diamond/metal knowledge quickly and accurately • Strong organizational skills and lead follow-through xywuqvp mindset ⸻ Preferred Qualifications • Previous fine jewelry or engagement ring sales experience • Understanding of diamonds, certification, settings, customization, etc. • Familiarity with CRM systems, Shopify, or live-chat platforms • Multilingual is a plus ⸻ What We Offer • Competitive base salary + commission structure • Opportunities for performance-based growth • Access to expert product training and continuous learning • A supportive, team-focused environment • The chance to help people celebrate some of the happiest moments of their lives ⸻ How to Apply Please include: • Resume • Brief note about why you’d be a great fit for Keyzar Jewelry • Any jewelry or luxury sales portfolio or achievements (if available)