Experienced Personal Lines Account Manager

Location: St. Clair, MI Personal Lines Office Pay Scale: Based on Exp. $50K - $60K, plus bonuses Position Summary We are seeking an experienced Personal Lines Account Manager to manage and retain a portfolio of personal insurance clients while delivering exceptional customer service. This role is responsible for servicing accounts from quoting through renewal, advising clients on coverage needs, and supporting agency growth through strong client relationships and retention strategies. Key Responsibilities Client Account Management Manage a book of personal lines accounts including auto, homeowners, renters, umbrella, and specialty lines Serve as the primary point of contact for assigned clients Review policies for accuracy and coverage adequacy Conduct proactive renewal reviews Policy Servicing Prepare new business quotes, endorsements, and renewals Process carrier submissions and bind coverage Resolve billing, claims, and underwriting issues Maintain accurate client records Consultative Sales Retention Identify cross-sell and upsell opportunities Educate clients on coverage options Support retention initiatives Carrier Team Collaboration Maintain strong carrier relationships Stay current on carrier guidelines Collaborate with internal teams Required Qualifications 3+ years of personal lines experience Active Property Casualty license Knowledge of personal lines products Experience with agency management systems Preferred Qualifications 5+ years agency experience CIC, CISR, or similar designation Compensation Benefits Competitive salary Health, dental, vision PTO and holidays Retirement plan recblid 13q0zylksncn694vyzwrjmjwhbc74n