Customer Service Representative
USA Jobs, San Marcos, CA, United States
Customer Service Representative
In healthcare, communication is not just about efficiency - it's about clarity, empathy, and trust. A respected healthcare organization is hiring a Customer Service Representative to support patient coordination and administrative communication. This role is ideal for someone who can balance professionalism, empathy, and accuracy while working in a structured, fast-paced environment. Key Responsibilities Handle patient inquiries, scheduling, and appointment coordination Maintain accurate patient records and documentation Verify information and support administrative workflows Communicate clearly with patients, providers, and internal teams Ensure compliance with confidentiality and healthcare regulations Provide a calm, solution-focused experience for patients Requirements 1-3 years of customer service or administrative experience Experience in healthcare or medical office settings preferred Strong interpersonal and communication skills Ability to manage sensitive and confidential information Proficiency in Microsoft Office and scheduling systems Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans.
In healthcare, communication is not just about efficiency - it's about clarity, empathy, and trust. A respected healthcare organization is hiring a Customer Service Representative to support patient coordination and administrative communication. This role is ideal for someone who can balance professionalism, empathy, and accuracy while working in a structured, fast-paced environment. Key Responsibilities Handle patient inquiries, scheduling, and appointment coordination Maintain accurate patient records and documentation Verify information and support administrative workflows Communicate clearly with patients, providers, and internal teams Ensure compliance with confidentiality and healthcare regulations Provide a calm, solution-focused experience for patients Requirements 1-3 years of customer service or administrative experience Experience in healthcare or medical office settings preferred Strong interpersonal and communication skills Ability to manage sensitive and confidential information Proficiency in Microsoft Office and scheduling systems Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans.