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Business Development Center (BDC) Representative - Hanford, California, United S

Freewaytoyota, Hanford, CA, United States


About Freeway Toyota - Hanford Freeway Toyota - Hanford is part of the Victory Automotive Group, a family owned and operated company since 1997 with more than 50 locations nationwide. We are committed to providing outstanding customer experiences and excellent career opportunities for our employees.

Job Details

Salary:

$50,000 to $80,000 per year

Job Type:

Full Time

Location:

Hanford, CA 93230

Position Summary We are seeking a motivated and professional Business Development Center (BDC) Representative to join our team. This role is essential for supporting sales and service teams by managing incoming communications, scheduling appointments, and providing exceptional customer service.

Key Responsibilities

Answer incoming calls and greet visitors courteously

Process and coordinate sales inquiries, showroom requests, service appointments, and internet leads

Schedule, confirm, and follow up on sales and service appointments

Coordinate communication between customers and dealership personnel

Track vehicle sales and manage inventory hot sheets

Confirm special order parts

Assist with paperwork preparation and administrative tasks for Sales and Service departments

Support phone and internet sales lead follow-up

Perform additional duties as assigned

Work Environment and Culture Freeway Toyota - Hanford fosters a professional, supportive, and drug-free workplace. We value strong work ethics and provide opportunities for growth and advancement within the company.

High school diploma or GED required

Previous experience in administrative, clerical, call center, or customer service roles preferred

Dependable and highly professional demeanor

Working knowledge of the automotive industry is a plus

Strong organizational and time management skills

Proficient computer skills, including Microsoft Office suite

Experience with dealership software and Reynolds and Reynolds is advantageous

Excellent verbal and written communication skills

Professional appearance and strong work ethic

WHAT WE OFFER:

Tremendous product & inventory

Ongoing company-wide training

Strong company reputation

Growth opportunities

Professional, enthusiastic & supportive working environment

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an

Equal Opportunity Employer

and a

drug-free workplace .

We Would Really Like To Hear From You!

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