Senior Sales Engineer, Cognigy

Senior Sales Engineer, Cognigy

USA - Remote

At NiCE, we don limit our challenges. We challenge our limits. Always. Wee ambitious. Wee game changers. And we play to win. We set the highest standards and execute beyond them. And if youe like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, whats the role all about?

As part of the Presales team, you will work closely with Sales on discovery calls, technical deep dives, demos, and POCs, acting as a trusted advisor who bridges technology and business value

How will you make an impact?

• Partnering with the sales team to support strategic deals
• Participating in discovery calls and technical deep dives
• Creating and delivering presentations and customized demos
• Designing and recommending technical solutions aligned to customer needs
• Analyzing customer requirements and providing technical guidance
• Collaborating cross-functional on enhancements and customer requests
• Providing technical support during the sales process
• Staying current on the competitive landscape and performing comparisons
• Providing internal technical training across teams

Have you got what it takes?

• Experience as a consultant, sales engineer, or similar technical presales role
• Experience in enterprise software within automation or contact center technologies
• Strong JavaScript programming/scripting skills
• Experience with low-code platforms and conversational AI is a plus
• Strong presentation and communication skills
• Creative and design-oriented mindset
• Ability to quickly learn and explain new technologies

Whats in it for you?

Join an ever-growing, market disrupting, global company where the teams d comprised of the best of the best d work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

About Cognigy

NiCE Cognigy delivers AI that works—fast, human, and enterprise-ready. As the leading AI-first CX platform built for real-world scale, we combine Generative and Conversational AI through orchestration, tools, and enterprise systems to power Agentic AI. Backed by global CX leader NiCE, we empower brands with AI Agents that redefine customer experiences and achieve measurable ROI—instantly, across every channel and in 100+ languages.

Requisition ID: 9547

About NiCE

NiCE is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

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