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Loan Processor

American Bancshares Mortgage, LLC, Miami, FL, United States


Description

100% Remote within Florida

Position Summary The Loan Processor is responsible for managing the loan file from submission through closing, ensuring accuracy, compliance, and timely execution at every milestone. This role serves as the operational quarterback of the transaction, partnering closely with Loan Originators, Underwriting, and Closing to deliver a smooth and compliant borrower experience.

The Processor is accountable for maintaining benchmark turn times, proactively managing key dates, and ensuring loan quality prior to underwriting submission.

Key Responsibilities Pipeline & File Management

Manage a multi-state pipeline of mortgage loans from application through closing

Retrieve, review, and organize all documentation within Encompass eFolder

Maintain full ownership of file accuracy, completeness, and compliance prior to underwriting submission

Monitor and manage critical dates including:

Lock expiration

Contract and contingency deadlines

Credit and income documentation expiration

ECOA, Trid and other regulatory timelines

Analyze loan applications and supporting documentation for eligibility and completeness

Review title, payoffs, appraisal reports, income documents, hazard insurance, and all required conditions

Issue Change of Circumstance and revised Loan Estimate the same day once rate is locked

Request Early CD when appropriate to meet closing timelines

Document all file activity and communication notes in LOS per company standards

Communication & Client Experience

Conduct daily follow-ups with borrowers and third-party vendors to obtain outstanding documentation

Maintain weekly proactive status updates with borrowers

Respond to internal and external inquiries within two hours during business hours

Communicate delays, risks, or challenges to Regional Management, Branch Manager, and Loan Consultants promptly

Escalate potential fraud or risk concerns to Risk Management Leadership immediately

Compliance & Quality Control

Ensure all loans meet company, investor, and regulatory guidelines prior to submission

Utilize fraud detection tools and validate income, assets, and collateral documentation

Review Automated Underwriting findings (DU/DO/LP) and ensure documentation aligns with findings

Maintain detailed and accurate file documentation to support underwriting and audit reviews

Professional Development

Serve as a subject matter expert on ABSM policies, procedures, products, and systems

Complete all required ABSM continuing education courses timely

Stay current on investor guideline changes and regulatory updates

Requirements Qualifications & Requirements

Minimum 3+ years of mortgage processing experience in a high-volume environment

Recent Encompass experience required

Experience processing Conventional, FHA, VA, Down Payment Assistance, USDA

Strong knowledge of FHA and FNMA & Freddie guidelines

Experience with DU, LP systems, VA Portal

Ability to analyze complex income and documentation scenarios

Working knowledge of mortgage compliance regulations and fraud detection tools

Strong organizational and time management skills

Excellent written and verbal communication skills

Ability to work with urgency in a fast-paced, deadline-driven environment

Strong attention to detail and file quality

Core Competencies

File Ownership & Accountability

Compliance Precision

Timeline Management

Risk Awareness

Communication Discipline

Multi-Tasking & Prioritization

Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel is required.

Frequently required to stand, walk, sit, and travel between various locations.

Frequently required to use hands to finger, handle, or feel, and reach with hands and arms.

Occasionally required to climb or balance, stoop, kneel, crouch, or crawl.

Frequently lifts and/or moves up to 10 pounds and occasionally lifts and/or moves up to 20 pounds.

Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.

This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties. Duties, responsibilities and activities may change at any time with or without notice.

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