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Mansueto Ventures is home to two of the most iconic and vibrant brands in business publishing: Inc. and Fast Company. Every day, the content, awards, and events produced help entrepreneurs and innovators succeed by providing useful insights, sparking essential conversations, and offering much-needed inspiration.

Inc. is the voice of the American entrepreneur, inspiring and documenting the risk-takers and ultra-driven go-getters who represent the most dynamic force in the American economy.
Fast Company is the world’s leading business media brand, focusing on innovation in technology, leadership, and design to inspire readers to shape the future of business.

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Responsible for monitoring loan accounts, collecting payments on past due bills, monitoring insurance total loss claims, and other customer services requests as needed.\nEssential Responsibilities:\nMonitor daily past due account reports/queues\nCollect payments on past due bills\nWork with insurance companies on new/existing Total Loss claims\nLocate customers using credit bureau and/or loan file information\nSkip Tracing\nEnsure all customer information is correct\nUpdate customer information upon request\nHandle customer services related questions\nFollow federal and state laws dealing with debt collection\nAdheres to applicable federal laws, rules, and regulations including those related to Anti-Money Laundering (AML) and the Bank Secrecy Act (BSA), Civil Service Relief Act (SCRA)\nOther duties as assigned.\nMinimum Required Skills & Competencies:\nExcellent organization skills\nExcellent communication skills and the ability to interact professionally\nSkilled in negotiation\nProblem solving skills\nDesired Skills & Competencies:\nPrevious Collections Experience in the automobile/banking industry\nPhysical Requirements:\nExpress or exchange ideas by means of the spoken word via email and verbally.\nExert up to 10 pounds of force occasionally, use your arms and legs, and sit most of the time.\nHave close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential responsibilities.\nNot substantially exposed to adverse environmental conditions.\nEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.\n","Dealer Services Collections Representative

Responsible for monitoring loan accounts, collecting payments on past due bills, monitoring ins...",[530],{"_461":462,"_457":458,"_455":456,"_459":460,"_463":464},["B","3089625532"],"Work at Towne Family of Companies","/jobs/3089625532-dealer-services-collections-representative","/jobs?keyword=Towne+Family+of+Companies",{"_438":437,"_442":536,"_473":474,"_465":526,"_251":537,"_449":528,"_436":437,"_113":445,"_440":202,"_441":202,"_475":474,"_451":202,"_452":538,"_434":542,"_476":532,"_439":120,"_490":543,"_481":544,"_492":445,"_493":487,"_495":534,"_497":498,"_499":500},["D",1774141200000],"Dealer Services Collections Representative

Responsible for monitoring loan accounts, collecting payments on past due bills, monitoring insurance total loss claims, and other customer services requests as needed.\nEssential Responsibilities:\nMonitor daily past due account reports/queues\nCollect payments on past due bills\nWork with insurance companies on new/existing Total Loss claims\nLocate customers using credit bureau and/or loan file information\nSkip Tracing\nEnsure all customer information is correct\nUpdate customer information upon request\nHandle customer services related questions\nFollow federal and state laws dealing with debt collection\nAdheres to applicable federal laws, rules, and regulations including those related to Anti-Money Laundering (AML) and the Bank Secrecy Act (BSA), Civil Service Relief Act (SCRA)\nOther duties as assigned.\nMinimum Required Skills & Competencies:\nExcellent organization skills\nExcellent communication skills and the ability to interact professionally\nSkilled in negotiation\nProblem solving skills\nDesired Skills & Competencies:\nPrevious Collections Experience in the automobile/banking industry\nPhysical Requirements:\nExpress or exchange ideas by means of the spoken word via email and verbally.\nExert up to 10 pounds of force occasionally, use your arms and legs, and sit most of the time.\nHave close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential responsibilities.\nNot substantially exposed to adverse environmental conditions.\nEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

",[539],{"_461":462,"_457":458,"_455":540,"_459":460,"_463":541},"Virginia Beach, VA, United States, 23451","23451",["B","2966039838"],"9 days ago","/jobs/2966039838-dealer-services-collections-representative",{"_438":437,"_442":546,"_473":474,"_465":466,"_251":547,"_449":548,"_436":437,"_113":445,"_440":202,"_441":202,"_475":474,"_451":202,"_452":549,"_434":551,"_476":477,"_439":120,"_490":543,"_481":552,"_492":445,"_493":487,"_495":496,"_497":498,"_499":500},["D",1774188000000],"Dealer Services Collections Representative\nJob Category

: Clerical Office/Admin

Requisition Number

: DEALE008019

Posted : March 19, 2026

Full-Time

Locations\nShowing 1 location

Description\nResponsible for monitoring loan accounts, collecting payments on past due bills, monitoring insurance total loss claims, and other customer services requests as needed.

Monitor daily past due account reports/queues

Collect payments on past due bills

Work with insurance companies on new/existing Total Loss claims

Locate customers using credit bureau and/or loan file information

Ensure all customer information is correct

Update customer information upon request

Handle customer services related questions

Follow federal and state laws dealing with debt collection

Adheres to applicable federal laws, rules, and regulations including those related to Anti-Money Laundering (AML) and the Bank Secrecy Act (BSA), Civil Service Relief Act (SCRA)

Other duties as assigned.

Minimum Required Skills & Competencies:

Excellent communication skills and the ability to interact professionally

Skilled in negotiation

Desired Skills & Competencies:

Previous Collections Experience in the automobile/banking industry

Physical Requirements:

Express or exchange ideas by means of the spoken word via email and verbally.

Exert up to 10 pounds of force occasionally, use your arms and legs, and sit most of the time.

Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential responsibilities.

Not substantially exposed to adverse environmental conditions.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities\nThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

#J-18808-Ljbffr\n","Dealer Services Collections Representative\nJob Category

: Clerical Office/Admin

Requisition Number

: DEALE008019

The Account Manager is responsible for collecting on charge-off accounts by making and receiving calls, and utilizing company's eight steps to a successful collection call. In addition to making and receiving calls, this individual must perform skip-tracing techniques and must document accounts accordingly. The Collector will email compliance approved emails, leave compliance approved messages, heavy skip tracing, search for the vehicle, call references, family members, and employment.\nEssential Duties and Responsibilities

Primary responsibilities include, but are not limited to the following:\nCollect payments on past due bills for Potential 30 clients.\nCreate a list of people who have not made payments.\nOrganize list according to severity of delinquency.\nLocate customers using credit bureau information, background checks, loan documents, and other paperwork or databases.\nCall customers using telephone.\nUtilize computer systems to handle skip tracing.\nInform clients of overdue accounts and amount currently owed.\nAttempt to collect payment.\nEnsure all customer information is correct, including phone numbers and addresses.\nListen to customer's story and determine if debt can be collected.\nSet up repayment plans and new terms of sale.\nProcess extensions to get customer current.\nRecord new commitment to repay debt.\nProcess modifications.\nSubmit repossession request for approval.\nFollow federal and state laws dealing with debt collection.\nPerform other duties as assigned.\nCompetencies

To perform the job successfully, an individual should demonstrate the following competencies:\nAdaptability:

Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.\nBusiness Acumen:

Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals.\nConceptual Thinking:

Generates creative solutions. Translates concepts and information into images. Applies design principles. Uses feedback to modify designs. Demonstrates attention to detail.\nCustomer Service:

Responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance.\nInterpersonal:

Focuses on solving problems, not blaming. Maintains confidentiality. Listens to others without interrupting. Keeps emotions under control. Remains open to others' ideas and tries new things.\nNegotiating:

Exploring alternatives by means of persuasion to reach favorable outcomes in situations where decisions involve other parties.\nOral Communication:

Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.\nPersuasiveness:

Presenting an idea or plan in a way that persuades others to adopt a certain stand.\nPlanning/Organizing:

Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.\nProblem Solving:

Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.\nStress Tolerance:

Performing well when faced with pressure due to time frame, workload, adversity, disappointment, or opposition.\nWritten Communication:

Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.\nQualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nKnowledge of FDCPA standards and state laws.\nAuto-dialer experience a plus.\nMust be able to maintain composure with difficult or irate customers.\nPromote a positive work environment.\nMust be detail oriented.\nEducation/Experience

High school diploma\n1 Year Collections experience\nSupervisory Responsibility

This position has no supervisory responsibilities.\nLanguage Ability

Ability to clearly and effectively communicate in person, in writing and by telephone\nComputer Skills

Proficient in use of MS Office - Word, Excel, Shaw, TLO, SharePoint\nCertificates and Licenses

None Required\n","Account Manager

The Account Manager is responsible for collecting on charge-off accounts by making and receiving calls, and utilizing comp...","Account Manager",[560],{"_461":462,"_457":561,"_455":562,"_459":563,"_463":564},"Fort Worth","Fort Worth, TX, United States, 76102","TX","76102",["B","3089675904"],"Work at United Auto Credit Corp","/jobs/3089675904-account-manager","Fort Worth, TX, United States","/jobs?keyword=United+Auto+Credit+Corp","/jobs?location=Fort+Worth%2C+TX%2C+United+States","/jobs?keyword=Account+Manager",{"_438":437,"_442":573,"_473":474,"_465":574,"_251":575,"_449":576,"_436":437,"_113":577,"_440":202,"_441":202,"_475":474,"_451":202,"_452":578,"_434":584,"_476":585,"_439":120,"_490":586,"_481":587,"_492":577,"_493":588,"_495":589,"_497":590,"_499":591},["D",1773896400000],"Ultimate Staffing","\nPayment Specialist

Full-Time | Irvine, CA | $22/hour

We are seeking a

detail-oriented and motivated Payment Specialist

to join our team in Irvine, CA. In this role, you will handle cash collections for institutional loans, private loans, cash payment plans, and past-due balances for inactive student accounts. You will also support the Collections Supervisor in coordinating efforts with institutional loan servicers and third-party collection agencies, ensuring all activities comply with regulatory standards.

Key Responsibilities

Make

80-100 outbound calls daily

to contact inactive students with past-due balances and obtain payments.

Complete outbound calls, emails, and letters in alignment with assigned monthly and weekly collection goals.

Ensure full compliance with

HEOA Disclosure

,

Regulation Z

,

Truth in Lending

, and

CFPB

requirements.

Perform skip tracing to locate borrowers.

Maintain required daily/weekly collection activity levels.

Assist the Collections Supervisor with data collection, reporting, and coordination with third-party agencies.

Use internal system databases efficiently to support collection activities.

Help train the Collection Associate when needed.

Qualifications

Associate's degree (A.A.) from a two-year college or technical school;

OR

6 months-1 year of related experience/training;

OR

equivalent combination of education and experience.

Strong interpersonal skills and the ability to work sensitively with students and families from diverse socioeconomic backgrounds.

Excellent written and verbal communication skills.

Knowledge of collection-related regulations, including

HEOA

,

Regulation Z

, and

Truth in Lending

guidelines.

Ability to analyze numerical information and work with data accurately.

Proficiency in

Microsoft Office

, especially

Excel

and

Word

.

Strong skip tracing skills and familiarity with system databases.

What We're Looking For

An ideal candidate is proactive, goal-oriented, organized, and committed to maintaining compliance while delivering strong results. You communicate clearly, stay focused in a fast-paced environment, and take pride in exceeding expectations.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.\n","\nPayment Specialist

Full-Time | Irvine, CA | $22/hour

We are seeking a

detail-oriented and motivated Payment Specialist<...","Payment Specialist",[579],{"_461":462,"_457":580,"_455":581,"_459":582,"_463":583},"Irvine","Irvine, CA, United States, 92713","CA","92713",["B","2931478502"],"Work at Ultimate Staffing","12 days ago","/jobs/2931478502-payment-specialist","Irvine, CA, United States","/jobs?keyword=Ultimate+Staffing","/jobs?location=Irvine%2C+CA%2C+United+States","/jobs?keyword=Payment+Specialist","actionData","errors"]