Server Assistant - Theodosia
EOS Hospitality LLC, Raleigh, NC, United States
Description
Department:
Food & Beverage – Front of House
Direct Report:
Front of House Supervisor / Restaurant General Manager
Purpose:
Support Servers and Bartenders in delivering elevated dining service at Theodosia by maintaining dining room cleanliness, assisting with food delivery and table maintenance, and ensuring operational readiness aligned with EOS Hospitality and Sanderling Resort standards.
OVERVIEW:
The Sanderling Resort, located in Duck, North Carolina, is the premier oceanfront destination in the Outer Banks, offering refined coastal hospitality, elevated culinary programming, and memorable guest experiences. Theodosia serves as the resort’s signature, chef-driven dining experience, celebrating regional ingredients, seasonality, and sophisticated yet welcoming service.
The Server Assistant plays an essential role in ensuring seamless service execution. This position supports front-of-house operations by maintaining cleanliness, organization, and service flow while contributing to an exceptional guest experience.
JOB SUMMARY:
Assist Servers and Bartenders in maintaining smooth and efficient dining room operations
Deliver food to tables promptly and accurately, ensuring proper presentation and correct seat placement
Clear used plates, glassware, and utensils in a timely and professional manner
Reset tables according to Theodosia standards including proper placement of flatware, glassware, and linens
Maintain cleanliness and organization of service stations, side stations, and dining areas
Polish glassware, flatware, and silverware as required
Monitor water levels and assist with refilling beverages when appropriate
Support bar and service well with glassware restocking and ice replenishment as needed
Assist with bread service or additional table touches as directed
Maintain full knowledge of table numbers, seating charts, and service flow
Communicate effectively with Servers and Culinary team to ensure proper timing and coordination
Assist with opening and closing duties including sweeping, mopping, stocking, and sanitation tasks
Maintain restroom cleanliness checks as assigned
Participate in daily pre-shift meetings to review operational focus and service expectations
Practice proactive hospitality by assisting guests when appropriate and directing questions to Servers or Supervisors
Follow safe work practices including Emergency Procedures, Accident Reporting, and workplace safety standards
Attend meetings and training sessions as required
Comply with all policies outlined in the Handbook, Property Supplement, or otherwise issued including time and attendance expectations, uniform standards, anti-harassment policy, and workplace conduct
ESSENTIAL FUNCTIONS OF THE JOB:
Ability to remain standing and walking for up to 10 hours
Ability to move quickly in a fast-paced dining environment
Ability to regularly lift and carry up to 40 lbs (bus tubs, trays, glass racks)
Ability to bend, reach, and lift items from floor level and overhead storage
Ability to visibly inspect table setup and cleanliness details
Ability to communicate and exchange information effectively with guests and team members
Ability to read, write, speak, and understand basic English
Ability to complete a satisfactory background check
Ability to work flexible hours based on business needs including evenings, weekends, and holidays
TECHNOLOGY AND EQUIPMENT USED:
Point of Sale System (limited use as directed)
Handheld Order Devices (limited use as directed)
Scheduling, Timekeeping, and Labor Management Software
Phone and Two-Way Communication Devices
Time clock and time clock systems
Service Equipment (Coffee/Tea Machines, Soda Fountains, Toasters, Refrigeration, etc.)
Service Trays and Bus Tubs
Glassware Racks
Ice Machine
Basic Cleaning Tools and Chemicals
Step Stool
WORKING ENVIRONMENT:
Work will primarily take place in a hotel resort and restaurant dining room environment
Fast-paced service setting with seasonal fluctuations in volume
Frequent collaboration with Servers, Bartenders, and Culinary team
Exposure to moderate noise levels and food & beverage service environment
KEY SKILLS & EXPERIENCE REQUIRED:
Previous restaurant experience preferred but not required
Strong work ethic and willingness to learn
Ability to work efficiently in a team-oriented environment
Strong communication skills
Ability to multitask and remain composed under pressure
Professional appearance and demeanor
Passion for hospitality and guest service
Successful completion of satisfactory background check
Available and willing to work flexible hours based on business needs including weekdays and weekends
No Job Description for a position can possibly include all duties which may be requested by guests or required by the hotel. The objective of all positions is to effectively provide the services personally, or to immediately refer requests to the appropriate department manager. The items listed above are a summary of the major responsibilities of the position that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Source: EOS Hospitality
#J-18808-Ljbffr
Food & Beverage – Front of House
Direct Report:
Front of House Supervisor / Restaurant General Manager
Purpose:
Support Servers and Bartenders in delivering elevated dining service at Theodosia by maintaining dining room cleanliness, assisting with food delivery and table maintenance, and ensuring operational readiness aligned with EOS Hospitality and Sanderling Resort standards.
OVERVIEW:
The Sanderling Resort, located in Duck, North Carolina, is the premier oceanfront destination in the Outer Banks, offering refined coastal hospitality, elevated culinary programming, and memorable guest experiences. Theodosia serves as the resort’s signature, chef-driven dining experience, celebrating regional ingredients, seasonality, and sophisticated yet welcoming service.
The Server Assistant plays an essential role in ensuring seamless service execution. This position supports front-of-house operations by maintaining cleanliness, organization, and service flow while contributing to an exceptional guest experience.
JOB SUMMARY:
Assist Servers and Bartenders in maintaining smooth and efficient dining room operations
Deliver food to tables promptly and accurately, ensuring proper presentation and correct seat placement
Clear used plates, glassware, and utensils in a timely and professional manner
Reset tables according to Theodosia standards including proper placement of flatware, glassware, and linens
Maintain cleanliness and organization of service stations, side stations, and dining areas
Polish glassware, flatware, and silverware as required
Monitor water levels and assist with refilling beverages when appropriate
Support bar and service well with glassware restocking and ice replenishment as needed
Assist with bread service or additional table touches as directed
Maintain full knowledge of table numbers, seating charts, and service flow
Communicate effectively with Servers and Culinary team to ensure proper timing and coordination
Assist with opening and closing duties including sweeping, mopping, stocking, and sanitation tasks
Maintain restroom cleanliness checks as assigned
Participate in daily pre-shift meetings to review operational focus and service expectations
Practice proactive hospitality by assisting guests when appropriate and directing questions to Servers or Supervisors
Follow safe work practices including Emergency Procedures, Accident Reporting, and workplace safety standards
Attend meetings and training sessions as required
Comply with all policies outlined in the Handbook, Property Supplement, or otherwise issued including time and attendance expectations, uniform standards, anti-harassment policy, and workplace conduct
ESSENTIAL FUNCTIONS OF THE JOB:
Ability to remain standing and walking for up to 10 hours
Ability to move quickly in a fast-paced dining environment
Ability to regularly lift and carry up to 40 lbs (bus tubs, trays, glass racks)
Ability to bend, reach, and lift items from floor level and overhead storage
Ability to visibly inspect table setup and cleanliness details
Ability to communicate and exchange information effectively with guests and team members
Ability to read, write, speak, and understand basic English
Ability to complete a satisfactory background check
Ability to work flexible hours based on business needs including evenings, weekends, and holidays
TECHNOLOGY AND EQUIPMENT USED:
Point of Sale System (limited use as directed)
Handheld Order Devices (limited use as directed)
Scheduling, Timekeeping, and Labor Management Software
Phone and Two-Way Communication Devices
Time clock and time clock systems
Service Equipment (Coffee/Tea Machines, Soda Fountains, Toasters, Refrigeration, etc.)
Service Trays and Bus Tubs
Glassware Racks
Ice Machine
Basic Cleaning Tools and Chemicals
Step Stool
WORKING ENVIRONMENT:
Work will primarily take place in a hotel resort and restaurant dining room environment
Fast-paced service setting with seasonal fluctuations in volume
Frequent collaboration with Servers, Bartenders, and Culinary team
Exposure to moderate noise levels and food & beverage service environment
KEY SKILLS & EXPERIENCE REQUIRED:
Previous restaurant experience preferred but not required
Strong work ethic and willingness to learn
Ability to work efficiently in a team-oriented environment
Strong communication skills
Ability to multitask and remain composed under pressure
Professional appearance and demeanor
Passion for hospitality and guest service
Successful completion of satisfactory background check
Available and willing to work flexible hours based on business needs including weekdays and weekends
No Job Description for a position can possibly include all duties which may be requested by guests or required by the hotel. The objective of all positions is to effectively provide the services personally, or to immediately refer requests to the appropriate department manager. The items listed above are a summary of the major responsibilities of the position that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Source: EOS Hospitality
#J-18808-Ljbffr