Senior Phlebotomist
Optum, Mukilteo, WA, United States
Overview
Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Join us to start Caring. Connecting. Growing together.
Position Under general supervision, the
Senior Phlebotomist
will be responsible for performing a wide range of laboratory duties, including specimen collection, waived and moderate testing (including microscopy), and EKGs. The Senior Phlebotomist will have a strong background in phlebotomy, laboratory procedures, and patient care. This position requires excellent attention to detail, accuracy, and organizational skills. The Senior Phlebotomist will work independently and as part of a team to ensure the delivery of high-quality patient care.
Schedule and Location
Schedule:
This position is a 40-hour work week. The office operates 7 days a week; this position is Monday through Friday from 9:30 am to 6:30 pm.
Note:
Schedule may include holiday rotations. Hours may fluctuate based on business needs. Final scheduling will be determined by the hiring manager.
Location:
4410 106th Street SW Mukilteo, WA 98275 (Lab).
Primary Responsibilities
Venipuncture and specimen collection: collect blood specimens from patients using venipuncture and capillary puncture techniques; maintain a clean, safe, and efficient work environment; process and prepare specimens for testing and transport; troubleshoot issues related to specimen collection, testing, and equipment; provide patient instructions for collection and post-collection care; dispose of bio-hazardous and sharps materials; obtain specimens for microbiology testing; perform EKGs and other services; manage supplies and rotate stock; follow venipuncture and processing standards of work (SOW) including positive patient identification.
Perform waived and moderate complexity laboratory testing: conduct waived and moderate complexity testing (including microscopy); maintain accurate records of patient information, test results, and procedures; perform quality control and calibration; participate in quality assurance activities and proficiency testing; follow clinic lab procedures and guidelines.
Customer experience: interact with patients and healthcare providers professionally and compassionately; follow reception standards of work; solve problems efficiently; locate missing orders and specimens; maintain competent phone skills.
Duties integrated into all job functions: promote a positive work environment; relate well with coworkers and patients; support core values; apply Lean principles to improve efficiency; follow instructions; complete required compliance training (HIPAA/privacy/confidentiality/non-discrimination/harassment/integrity statements) and ensure patient information confidentiality; attend required trainings and maintain regular attendance.
Other duties as assigned.
Benefits and Compensation
Competitive base pay with comprehensive benefits, performance rewards, and opportunities for growth.
Paid time off, holidays, medical/dental/vision, life and disability coverage, 401(k) and stock purchase plans, education reimbursement, employee discounts, and additional voluntary benefits.
Specific benefits details available at updated company resources.
Required Qualifications
High School Diploma/GED (or higher).
Medical Assistant-Phlebotomist (MA-Pbt) certification from the state of Washington to perform capillary and venous procedures under supervision.
Completion of a Phlebotomy Certificate program through an accredited school.
BLS (AHA) certification or ability to obtain within 30 days of employment.
Intermediate proficiency with Microsoft Office and solid computer skills.
Ability to lift up to 50 pounds occasionally and 24 pounds regularly; must have reliable transportation to travel to other draw stations.
Ability to adhere to Optum/UHG code of conduct and related policies.
Preferred Qualifications
2+ years of blood draw experience and knowledge of laboratory information systems and EMR.
Experience performing EKGs and interpreting readings.
Knowledge of medical terminology, anatomy, physiology, and CLIA regulations.
Demonstrated organizational, time management, and attention to detail; ability to work with diverse patient populations.
Understanding of HIPAA and compliance standards.
Soft Skills
Ability to work independently and on teams; strong communication skills.
Strong organizational and time management abilities; ability to multi-task and meet deadlines.
Ability to work well under pressure in a fast-paced environment.
Physical and Working Conditions
Must meet physical and mental demands of the job with reasonable accommodations available.
Frequent standing, walking, lifting, and use of hands; ability to run during emergencies; ability to work with equipment and handle potentially hazardous materials.
Typical clinical environment with potential exposure to infectious diseases and other hazards; may require irregular hours.
Equal Opportunity UnitedHealth Group is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by local, state, or federal laws. The company is a drug-free workplace and conducts pre-employment drug testing where permitted by law.
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Position Under general supervision, the
Senior Phlebotomist
will be responsible for performing a wide range of laboratory duties, including specimen collection, waived and moderate testing (including microscopy), and EKGs. The Senior Phlebotomist will have a strong background in phlebotomy, laboratory procedures, and patient care. This position requires excellent attention to detail, accuracy, and organizational skills. The Senior Phlebotomist will work independently and as part of a team to ensure the delivery of high-quality patient care.
Schedule and Location
Schedule:
This position is a 40-hour work week. The office operates 7 days a week; this position is Monday through Friday from 9:30 am to 6:30 pm.
Note:
Schedule may include holiday rotations. Hours may fluctuate based on business needs. Final scheduling will be determined by the hiring manager.
Location:
4410 106th Street SW Mukilteo, WA 98275 (Lab).
Primary Responsibilities
Venipuncture and specimen collection: collect blood specimens from patients using venipuncture and capillary puncture techniques; maintain a clean, safe, and efficient work environment; process and prepare specimens for testing and transport; troubleshoot issues related to specimen collection, testing, and equipment; provide patient instructions for collection and post-collection care; dispose of bio-hazardous and sharps materials; obtain specimens for microbiology testing; perform EKGs and other services; manage supplies and rotate stock; follow venipuncture and processing standards of work (SOW) including positive patient identification.
Perform waived and moderate complexity laboratory testing: conduct waived and moderate complexity testing (including microscopy); maintain accurate records of patient information, test results, and procedures; perform quality control and calibration; participate in quality assurance activities and proficiency testing; follow clinic lab procedures and guidelines.
Customer experience: interact with patients and healthcare providers professionally and compassionately; follow reception standards of work; solve problems efficiently; locate missing orders and specimens; maintain competent phone skills.
Duties integrated into all job functions: promote a positive work environment; relate well with coworkers and patients; support core values; apply Lean principles to improve efficiency; follow instructions; complete required compliance training (HIPAA/privacy/confidentiality/non-discrimination/harassment/integrity statements) and ensure patient information confidentiality; attend required trainings and maintain regular attendance.
Other duties as assigned.
Benefits and Compensation
Competitive base pay with comprehensive benefits, performance rewards, and opportunities for growth.
Paid time off, holidays, medical/dental/vision, life and disability coverage, 401(k) and stock purchase plans, education reimbursement, employee discounts, and additional voluntary benefits.
Specific benefits details available at updated company resources.
Required Qualifications
High School Diploma/GED (or higher).
Medical Assistant-Phlebotomist (MA-Pbt) certification from the state of Washington to perform capillary and venous procedures under supervision.
Completion of a Phlebotomy Certificate program through an accredited school.
BLS (AHA) certification or ability to obtain within 30 days of employment.
Intermediate proficiency with Microsoft Office and solid computer skills.
Ability to lift up to 50 pounds occasionally and 24 pounds regularly; must have reliable transportation to travel to other draw stations.
Ability to adhere to Optum/UHG code of conduct and related policies.
Preferred Qualifications
2+ years of blood draw experience and knowledge of laboratory information systems and EMR.
Experience performing EKGs and interpreting readings.
Knowledge of medical terminology, anatomy, physiology, and CLIA regulations.
Demonstrated organizational, time management, and attention to detail; ability to work with diverse patient populations.
Understanding of HIPAA and compliance standards.
Soft Skills
Ability to work independently and on teams; strong communication skills.
Strong organizational and time management abilities; ability to multi-task and meet deadlines.
Ability to work well under pressure in a fast-paced environment.
Physical and Working Conditions
Must meet physical and mental demands of the job with reasonable accommodations available.
Frequent standing, walking, lifting, and use of hands; ability to run during emergencies; ability to work with equipment and handle potentially hazardous materials.
Typical clinical environment with potential exposure to infectious diseases and other hazards; may require irregular hours.
Equal Opportunity UnitedHealth Group is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by local, state, or federal laws. The company is a drug-free workplace and conducts pre-employment drug testing where permitted by law.
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