Senior Phlebotomist
Optum, Everett, WA, United States
Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.
Caring. Connecting. Growing together.
Position Under general supervision, the
Senior Phlebotomist
will be responsible for performing a wide range of laboratory duties, including specimen collection, waived and moderate testing (including microscopy), and EKGs. The Senior Phlebotomist will have a strong background in phlebotomy, laboratory procedures, and patient care. This position requires excellent attention to detail, accuracy, and organizational skills. The Senior Phlebotomist will work independently and as part of a team to ensure the delivery of high‑quality patient care.
Schedule
40‑hour work week.
Office operates 7 days a week, hours between 6:45 a.m. and 7:00 p.m.
Schedule may include holiday rotations.
Hours may fluctuate based on business needs.
Location 8923 Soper Hill Road, Marysville, WA 98270 (LAB)
Primary Responsibilities
Venipuncture and specimen collection
Collect blood specimens from patients using venipuncture and capillary puncture techniques promptly.
Maintain a clean, safe, and efficient work environment.
Process and prepare specimens for testing and transport.
Troubleshoot and resolve issues related to specimen collection, testing, and equipment.
Give proper patient collection instructions (e.g., urine collection, stool collection, etc.).
Instruct patients in post‑phlebotomy care.
Properly dispose of bio‑hazardous and sharps materials.
Obtain specimens for microbiology testing.
Perform electrocardiograms (EKGs) and other miscellaneous services.
Order supplies to perform the workload and rotate stock to prevent the use of outdated supplies.
Always follow the venipuncture standard of work (SOW).
Always follow the processing standard of work (SOW) including positive identification of all patient specimens.
Perform waived and moderate complexity laboratory testing
Performs both waived and moderate complexity laboratory testing, including microscopy.
Maintain accurate records of patient information, test results, and laboratory procedures.
Perform quality control and calibration procedures to ensure accuracy and reliability of test results.
Participate in quality assurance and quality control activities including proficiency testing.
Always follow the resulting SOW.
Always follow the processing SOW.
Participate in competency assessment.
Follow Optum Clinic lab procedures and guidelines.
Follow the Calling Critical Value policy.
Customer Experience
Interact with patients and healthcare providers in a professional and compassionate manner.
While registering patients, always follow the reception SOW.
Problem solve efficiently and promptly.
Locate missing lab orders and specimens.
Competent and efficient phone skills.
Duties integrated into all job functions
Promote a positive and productive work environment by acting maturely and responsibly, performing job responsibilities, and conducting oneself professionally towards colleagues and patients.
Collaborate with coworkers, undertake negotiation, instruction, supervision, persuasion, and respond to feedback.
Perform all duties in a manner that supports the Core Values of The Everett Clinic.
Integrate Lean principles, practices, and tools to improve operational efficiency.
Follow written and oral instructions and complete routine tasks independently.
Complete all compliance training (HIPAA, privacy, non‑discrimination, harassment, integrity statement, signed agreements).
Ensure confidentiality of patient information under HIPAA and TEC policies.
Attend training to meet job requirements and comply with regulations.
Maintain regular and predictable attendance.
Performs other duties as assigned.
Benefits
Paid Time Off starting with first pay period plus 8 Paid Holidays.
Medical Plan options with Health Spending or Health Saving account.
Dental, Vision, Life & AD&D Insurance; Short‑term and Long‑term disability coverage.
401(k) Savings Plan, Employee Stock Purchase Plan.
Education Reimbursement.
Employee Discounts.
Employee Assistance Program.
Employee Referral Bonus Program.
Voluntary Benefits (pet insurance, legal insurance, LTC insurance, etc.).
Required Qualifications
High School Diploma/GED or higher.
Medical Assistant‑Phlebotomist (MA‑Pbt) certification from Washington state.
Completion of a Phlebotomy Certificate program through an accredited school.
BLS (AHA) certification required or obtained within first 30 days.
1+ year of verbal and written communication skills.
Intermediate proficiency with Microsoft Office.
Reliable transportation to attend other draw stations.
Ability to lift up to 50 lbs and carry up to 24 lbs as needed.
Ability to abide by the code of conduct per Optum/UHG.
Ability to work a 40‑hour week, including:
Monday‑Friday 8:00‑17:00 (shift one)
Monday‑Friday 10:00‑19:00 (shift two)
Holiday rotations.
Preferred Qualifications
2+ years of blood draw experience.
Documented training program covering CLIA regulation 42CFR493.1423.
Experience performing EKGs with accurate readings.
Knowledge of medical terminology, anatomy, physiology.
Knowledge of laboratory information systems and EMR.
Strong organizational and time‑management skills.
Ability to maintain a clean, safe environment.
Ability to troubleshoot and resolve specimen collection issues.
Experience working with diverse patient populations.
Understanding of phlebotomy techniques, procedures, safety protocols.
Knowledge of safety hazards and precautions.
Experience with waived laboratory testing and quality control.
Familiarity with EKG procedures and acceptable results.
Attention to detail and accuracy.
Understanding of HIPAA regulations and compliance standards.
Soft Skills
Work independently, exercise good judgment and accountability.
Adapt to small or large team settings.
Work well with health care providers.
Strong organizational and time‑management skills.
Multi‑task and prioritize to meet deadlines.
Work well under pressure in fast‑paced environment.
Excellent verbal and written communication skills.
Physical & Mental Demands
Stand and walk for long periods with intermittent breaks; run during emergencies.
Use hands and fingers for handling, grasping, feeling objects, tools, controls, equipment.
Repeat same movements frequently; adjust machine controls quickly.
Speak and listen clearly, understand speech.
Maintain visual acuity for near and far objects, color, shade, brightness distinctions.
Occasional lifting of up to 50 lbs and carrying up to 24 lbs.
Perform bending, stretching, stooping, twisting, squatting, kneeling, crawling.
Coordinate movements of multiple body parts while moving.
Use proper body mechanics to prevent fatigue.
Maintain balance when unstable.
Typical Working Conditions
Frequent exposure to communicable/infectious diseases, toxic substances, ionizing radiation, medicinal preparations.
Interaction with others is busy, constant, and occasionally interruptive.
Typical office conditions quiet; work may be demanding and require irregular hours.
Compensation and Benefits Pay ranges from $17.98 to $32.12 per hour based on local labor markets, education, experience, and certifications. Additional benefits include a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401(k) contributions (subject to eligibility). All wages comply with minimum wage laws.
EEO Statement UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.
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Caring. Connecting. Growing together.
Position Under general supervision, the
Senior Phlebotomist
will be responsible for performing a wide range of laboratory duties, including specimen collection, waived and moderate testing (including microscopy), and EKGs. The Senior Phlebotomist will have a strong background in phlebotomy, laboratory procedures, and patient care. This position requires excellent attention to detail, accuracy, and organizational skills. The Senior Phlebotomist will work independently and as part of a team to ensure the delivery of high‑quality patient care.
Schedule
40‑hour work week.
Office operates 7 days a week, hours between 6:45 a.m. and 7:00 p.m.
Schedule may include holiday rotations.
Hours may fluctuate based on business needs.
Location 8923 Soper Hill Road, Marysville, WA 98270 (LAB)
Primary Responsibilities
Venipuncture and specimen collection
Collect blood specimens from patients using venipuncture and capillary puncture techniques promptly.
Maintain a clean, safe, and efficient work environment.
Process and prepare specimens for testing and transport.
Troubleshoot and resolve issues related to specimen collection, testing, and equipment.
Give proper patient collection instructions (e.g., urine collection, stool collection, etc.).
Instruct patients in post‑phlebotomy care.
Properly dispose of bio‑hazardous and sharps materials.
Obtain specimens for microbiology testing.
Perform electrocardiograms (EKGs) and other miscellaneous services.
Order supplies to perform the workload and rotate stock to prevent the use of outdated supplies.
Always follow the venipuncture standard of work (SOW).
Always follow the processing standard of work (SOW) including positive identification of all patient specimens.
Perform waived and moderate complexity laboratory testing
Performs both waived and moderate complexity laboratory testing, including microscopy.
Maintain accurate records of patient information, test results, and laboratory procedures.
Perform quality control and calibration procedures to ensure accuracy and reliability of test results.
Participate in quality assurance and quality control activities including proficiency testing.
Always follow the resulting SOW.
Always follow the processing SOW.
Participate in competency assessment.
Follow Optum Clinic lab procedures and guidelines.
Follow the Calling Critical Value policy.
Customer Experience
Interact with patients and healthcare providers in a professional and compassionate manner.
While registering patients, always follow the reception SOW.
Problem solve efficiently and promptly.
Locate missing lab orders and specimens.
Competent and efficient phone skills.
Duties integrated into all job functions
Promote a positive and productive work environment by acting maturely and responsibly, performing job responsibilities, and conducting oneself professionally towards colleagues and patients.
Collaborate with coworkers, undertake negotiation, instruction, supervision, persuasion, and respond to feedback.
Perform all duties in a manner that supports the Core Values of The Everett Clinic.
Integrate Lean principles, practices, and tools to improve operational efficiency.
Follow written and oral instructions and complete routine tasks independently.
Complete all compliance training (HIPAA, privacy, non‑discrimination, harassment, integrity statement, signed agreements).
Ensure confidentiality of patient information under HIPAA and TEC policies.
Attend training to meet job requirements and comply with regulations.
Maintain regular and predictable attendance.
Performs other duties as assigned.
Benefits
Paid Time Off starting with first pay period plus 8 Paid Holidays.
Medical Plan options with Health Spending or Health Saving account.
Dental, Vision, Life & AD&D Insurance; Short‑term and Long‑term disability coverage.
401(k) Savings Plan, Employee Stock Purchase Plan.
Education Reimbursement.
Employee Discounts.
Employee Assistance Program.
Employee Referral Bonus Program.
Voluntary Benefits (pet insurance, legal insurance, LTC insurance, etc.).
Required Qualifications
High School Diploma/GED or higher.
Medical Assistant‑Phlebotomist (MA‑Pbt) certification from Washington state.
Completion of a Phlebotomy Certificate program through an accredited school.
BLS (AHA) certification required or obtained within first 30 days.
1+ year of verbal and written communication skills.
Intermediate proficiency with Microsoft Office.
Reliable transportation to attend other draw stations.
Ability to lift up to 50 lbs and carry up to 24 lbs as needed.
Ability to abide by the code of conduct per Optum/UHG.
Ability to work a 40‑hour week, including:
Monday‑Friday 8:00‑17:00 (shift one)
Monday‑Friday 10:00‑19:00 (shift two)
Holiday rotations.
Preferred Qualifications
2+ years of blood draw experience.
Documented training program covering CLIA regulation 42CFR493.1423.
Experience performing EKGs with accurate readings.
Knowledge of medical terminology, anatomy, physiology.
Knowledge of laboratory information systems and EMR.
Strong organizational and time‑management skills.
Ability to maintain a clean, safe environment.
Ability to troubleshoot and resolve specimen collection issues.
Experience working with diverse patient populations.
Understanding of phlebotomy techniques, procedures, safety protocols.
Knowledge of safety hazards and precautions.
Experience with waived laboratory testing and quality control.
Familiarity with EKG procedures and acceptable results.
Attention to detail and accuracy.
Understanding of HIPAA regulations and compliance standards.
Soft Skills
Work independently, exercise good judgment and accountability.
Adapt to small or large team settings.
Work well with health care providers.
Strong organizational and time‑management skills.
Multi‑task and prioritize to meet deadlines.
Work well under pressure in fast‑paced environment.
Excellent verbal and written communication skills.
Physical & Mental Demands
Stand and walk for long periods with intermittent breaks; run during emergencies.
Use hands and fingers for handling, grasping, feeling objects, tools, controls, equipment.
Repeat same movements frequently; adjust machine controls quickly.
Speak and listen clearly, understand speech.
Maintain visual acuity for near and far objects, color, shade, brightness distinctions.
Occasional lifting of up to 50 lbs and carrying up to 24 lbs.
Perform bending, stretching, stooping, twisting, squatting, kneeling, crawling.
Coordinate movements of multiple body parts while moving.
Use proper body mechanics to prevent fatigue.
Maintain balance when unstable.
Typical Working Conditions
Frequent exposure to communicable/infectious diseases, toxic substances, ionizing radiation, medicinal preparations.
Interaction with others is busy, constant, and occasionally interruptive.
Typical office conditions quiet; work may be demanding and require irregular hours.
Compensation and Benefits Pay ranges from $17.98 to $32.12 per hour based on local labor markets, education, experience, and certifications. Additional benefits include a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401(k) contributions (subject to eligibility). All wages comply with minimum wage laws.
EEO Statement UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.
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