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Strategic CSM for Marketing & Commerce Cloud

Salesforce, Inc., Washington, DC, United States


A leading software company in Washington, D.C. is seeking a Customer Success Manager to ensure high-value clients achieve a significant return on their investment. This role requires a strong understanding of Marketing Cloud and entails serving as a trusted advisor to clients, addressing both technical and business concerns, and enabling the delivery of essential features throughout the customer journey. Experience in Customer Success and relevant certifications are critical for success. This position is office-flexible with an in-office expectation of three days per week. #J-18808-Ljbffr