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Strategic CSM, Marketing & Commerce Cloud (AI‑Driven)

salesforce.com, inc., Chicago, IL, United States


A leading tech company based in Chicago is seeking a Customer Success Manager to ensure high-value customers achieve a significant return on their investment with our platform. The ideal candidate will have at least 3-4 years of experience in customer success within SaaS, exceptional communication skills, and proficiency in AI tools. This role is office-flexible with an expectation of being in the office a minimum of three days per week. Competitive salary offered for qualified candidates. #J-18808-Ljbffr