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AI-Driven Global Public Sector CSM

salesforce.com, inc., Indianapolis, IN, United States


A leading software company is looking for a Customer Success Manager to ensure high-value customers achieve a meaningful return on their investment with our platform. The ideal candidate will have at least 3 years of experience in Customer Success or SaaS, strong consulting skills, and the ability to drive business value. This role includes strategic advisory, stakeholder management, and risk management responsibilities, requiring a good understanding of Salesforce Service Cloud and technical health metrics. An office-flexible position with three in-office days per week is expected. #J-18808-Ljbffr