Inbound Customer Service Representative & Outbound Collector
Staffing, Ankeny, IA, United States
Outbound Collections Position
Have candidates tested for customer service scenarios, Microsoft basics, and basic typing and include results on submittal. Outbound collections position contacting set area of customers regarding delinquent payments and assists in the collection of past due accounts. Make payment arrangements on delinquent accounts. Escalate customer disputes and collections situations as necessary.
Have candidates tested for customer service scenarios, Microsoft basics, and basic typing and include results on submittal. Outbound collections position contacting set area of customers regarding delinquent payments and assists in the collection of past due accounts. Make payment arrangements on delinquent accounts. Escalate customer disputes and collections situations as necessary.