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BDC Representative

McGrath Kia of Highland Park, Highland Park, IL, United States


Top-Performing AutomotiveBDC Representative / Internet Sales Company:

McGrath Kia of Highland Park

Location:

Highland Park, IL

Job Type:

Full-Time

About The Opportunity:

McGrath Kia of Highland Park is seeking an

experienced, highly talented, and goal-oriented BDC Representative

to help scale our fast-growing Business Development Center.

Located in a premium area on the North Shore, we pride ourselves on a winning culture where hard work is rewarded and teamwork is the standard. In this high-impact role, your department handles

100% of all incoming Internet Leads . You will be the crucial first impression for our dealership. We are looking for a long‑term team player with a strong history of performance and accountability who wants to produce at an elite level.

Key Responsibilities:

Lead Ownership:

Manage 100% of incoming Internet Leads and respond to all customer website requests with an extreme sense of urgency.

High-Volume Outreach:

Execute a high volume of daily outbound calls and answer inbound phone inquiries according to script to schedule firm sales appointments.

Strategic Follow-Up:

Contact internet customers via email and phone, scheduling follow-ups according to a pre-determined timeline if no immediate appointment is made.

Marketing Initiatives:

Proactively contact customers based on current dealership marketing campaigns to drive showroom traffic.

CRM Mastery:

Meticulously log all customer comments, interactions, and follow-up activities in the system.

Team Communication:

Notify the necessary sales departments seamlessly the moment an appointment is scheduled.

Drive Results:

Consistently meet or exceed ambitious monthly production, appointment, and show-rate goals.

Qualifications and Skills:

Proven Track Record:

A strong history of performance in a BDC, call center, or inside sales position.

Elite Professionalism:

The ability to maintain high levels of salesmanship, teamwork, organization, and customer service.

Tech-Savvy:

Strong working PC knowledge, fast internet navigation skills, and the ability to seamlessly multitask in a fast‑paced environment.

Exceptional Communicator:

Outstanding verbal (phone) and written (email/text) communication skills.

Driven & Accountable:

A professional work ethic, excellent time management skills, and a relentless desire to hit your targets and own your performance metrics.

Why McGrath Kia of Highland Park?

Aggressive compensation for top-level producers.

A positive, fast-growing dealership culture that values your talent.

A beautiful, premium facility in Highland Park.

Long-term career growth opportunities.

If you are a driven professional who demands accountability and thrives on turning leads into appointments, we want you on our team. Apply today to take your career to the next level!

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