Remote Retention Specialist

A customer-focused service company is seeking a Customer Support & Retention Advisor to engage customers regarding appointment scheduling and account inquiries. This fully remote position offers hourly pay with performance-based commissions. Ideal candidates will have at least 6 months of customer service experience, strong communication skills, and the ability to multitask effectively. The role also includes managing calls, assisting customers in the installation process, and de-escalating situations with empathy. Comprehensive benefits and a positive work environment are provided. #J-18808-Ljbffr