
Remote Retention Specialist
Smart Start, Inc., Gastonia, NC, United States
A community-focused organization seeks a Customer Support & Retention Advisor to handle customer inquiries and retention efforts. The ideal candidate will thrive in a remote, high-volume call environment while multitasking across various systems. Responsibilities include managing customer interactions, providing clear information, and de-escalating challenging situations. Required qualifications include a high school diploma, experience in customer service, and strong communication skills, with bilingual proficiency offering additional compensation.
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