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Remote Retention Specialist

Smart Start, Inc., Phoenix, AZ, United States


A leading customer support firm seeks a remote Customer Support & Retention Advisor to manage customer interactions regarding appointments and account inquiries. The role involves de-escalating concerns, maintaining detailed documentation, and working within high-volume call environments. Candidates must have a high school diploma, at least 6 months of customer service experience, and strong multitasking skills. Bilingual proficiency may also qualify for added compensation. Comprehensive benefits and incentives are provided. #J-18808-Ljbffr